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Honor Student
Ode1030
Posts: 4
Member Since: ‎11-30-2010
Message 1 of 8 (2,735 Views)

Surface Test Scan Failed

Okay, I am pretty sure that this is the correct forum for this. Anyways, My computer did its monthly Hardware scan and everything passed except for one thing. On the Surface Scan Test, the first one listed, it said it failed. Error Code HD535-2W. I looked at the detailed test log and this is what appeared.

Error Message:       There was an error reading sector 6463800.

Test Finished:       Failed (Error code: HD535-2W)

Any insight on a solution?

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 8 (2,733 Views)

Re: Surface Test Scan Failed

It could not read one sector, this could mean a failing hard drive, or that just that sector is corrupted enough it cannot be read, there is software than can correct the latter.

 

Spinrite, considered the best $89

http://www.grc.com/intro.htm

 

HDD Regenerator  $59

http://www.dposoft.net/

 

probably cheaper to replace the drive

 

.

 

 

Honor Student
Ode1030
Posts: 4
Member Since: ‎11-30-2010
Message 3 of 8 (2,729 Views)

Re: Surface Test Scan Failed

Okay, I don't have a disk to reinstall vista. So buying a new HD seems to be out of the question. From what I read is that the less expensive one with regenerate the corrupted file and everything should be okay. Is this a guaranteed fix and will it permanent ?

 

Also, my computer runs perfectly fine. How long til it crashes?

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 4 of 8 (2,717 Views)

Re: Surface Test Scan Failed

You can possibly make recovery discs

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&rule=69&product=3696841&docna...

 

Nothing is guaranteed since nobody knows if the sector is physically damaged or just corrupt and repairable, physical damage is not repairable, this is why I suggest a new hard drive considering the $59 gamble.

 

If you cannot make the discs you can buy a set for a reasonable fee

 

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

 

If it is physical or electronics damage it could fail to load windows at any time, back up your important data to an external drive or CD/DVD

 

.

 

 

 

 

 

 

 

 

Honor Student
Ode1030
Posts: 4
Member Since: ‎11-30-2010
Message 5 of 8 (2,713 Views)

Re: Surface Test Scan Failed

If I would get a new HD I would have to install 7/vista/XP. Correct? If that is correct I would have to buy one of those since I currently do not own a copy. I am currently trying the demo of the HDD Regenerator to see if I have anything that can be repaired.

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 6 of 8 (2,706 Views)

Re: Surface Test Scan Failed

Did you read my last reply? Go to the first link I posted and read.

Honor Student
Ode1030
Posts: 4
Member Since: ‎11-30-2010
Message 7 of 8 (2,694 Views)

Re: Surface Test Scan Failed

[ Edited ]

Do you have any suggestions on a HD? 500g should be enough considering that my current is 600g and I am only using 300g.

 

Sorry if I am being a hassle...

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 8 of 8 (2,690 Views)

Re: Surface Test Scan Failed

I like western Digital Black series myself.

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16822136319

 

 

 

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