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lilmerkem1889
Posts: 3
Member Since: ‎08-31-2012
Message 1 of 15 (1,359 Views)
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This windows 7 copy not genuine????

Ok so i recently got new computer parts, and with new computer parts came a system restore. So i went ahead did the system restore and had no problems, everything was a ok. Now today i boot up my pc to see "This copy of windows is not genuine" Whats all that about?? I have re-installed windows 7 with the built in HP HDD Partition which holds a digital copy of windows for me to restore multiple times before with no problems, now its yelling at me saying its not real?? Please do help me, i dont want microsoft busting through my door for "Copyright infrigment" when its authentic =/

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Danjen
Posts: 2,520
Member Since: ‎07-10-2012
Message 2 of 15 (1,351 Views)

Re: This windows 7 copy not genuine????

Just go to this website and click on the blue validate area.  I believe HP uses some standard keys for preinstalls and recovery and Microsoft just wants to double check when it see new equipment.  It has always just come back and said validated for me.

http://windows.microsoft.com/en-US/windows/help/genuine/what-is-validation

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lilmerkem1889
Posts: 3
Member Since: ‎08-31-2012
Message 3 of 15 (1,345 Views)

Re: This windows 7 copy not genuine????

Didnt work ;(

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lilmerkem1889
Posts: 3
Member Since: ‎08-31-2012
Message 4 of 15 (1,340 Views)

Re: This windows 7 copy not genuine????

Nevermind everyone, i fixed it :smileyvery-happy: Thank god i still had my old pc case with the certification label on it xD 

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liltis
Posts: 5
Member Since: ‎04-27-2013
Message 5 of 15 (1,115 Views)

Re: This windows 7 copy not genuine????

I purchased a new HP Pavilion Elite m9520f Desktop with Windows Vista pre-installed, and received free upgrade to Windows 7 Home Prem. 64 bit in 2010 which I installed at that time. My C drive was failing so I used Seagate Acronis to clone the drive. Now I have the Windows not Genuine message. The download recommended:

http://windows.microsoft.com/en-US/windows/help/genuine/what-is-validation - doesn't work. But if I enter the Windows 7 product key from the upgrade disk in the Windows System page, a message says Success - Validated. But I'm still getting the Genuine Windows Error, and my computer is haning up.  Is there any solution to this?  Or do I really have to purchase a new copy of Windows 7 and do a clean install?

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npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 6 of 15 (1,094 Views)

Re: This windows 7 copy not genuine????

Hello liltis,

 

I see that you are having problems wit the Windows 7 is not genuine error. I suspect it has something to do with cloning the drive.

 

I would try this link for Windows validation. It is different than the one you included I have had experience with that one being helpful.

 

 

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liltis
Posts: 5
Member Since: ‎04-27-2013
Message 7 of 15 (1,091 Views)

Re: This windows 7 copy not genuine????

Hi  npw05001,

 

Thanks for replying. I tried that site, but none of the fixes there worked. The exe file indicated to download wouldn't install, and I'd get the Genuine Windows error code.  I performed all the other fixes too from that site, but nothing resolved the problem.

 

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npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 8 of 15 (1,089 Views)

Re: This windows 7 copy not genuine????

Have you spoken with Microsoft?

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Top Student
liltis
Posts: 5
Member Since: ‎04-27-2013
Message 9 of 15 (1,081 Views)

Re: This windows 7 copy not genuine????

Yes. They say that I must purchase a separate full version of Windows.  I purchased my HP computer loaded with VISTA with a free Windows 7 Home Premium upgrade from HP soon after. Because the Windows 7 was an upgrade, migrating/cloning the failing drive would invalidate the Windows (eventhough I had both the VISTA and WIN7 product keys.

HP never gave me VISTA DVDs before I upgraded to WIN7. If they had, I could reinstall VISTA and then reinstall the upgrade.

 

When I called HP - they said I could pay $200 and someone would come to my home to fix the computer, but that it was out of warranty, and they refused to discuss the matter further over the phone. The cost of $200 for HP repair is the same as the cost of a full version of WIN7 Home Prem.

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npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 10 of 15 (1,060 Views)

Re: This windows 7 copy not genuine????

You can order the recovery discs which has the Vista OS included. Here is a link to HP's website for your computer. If you select order recovery media you can place an order for the disc at the website.

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