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xoteluck
Posts: 6
Member Since: ‎05-13-2013
Message 1 of 5 (1,116 Views)
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Unable to install other Operating system on HP p2-1334 desktop PC - Blank screen/hang

Hello,

I have a new Desktop PC HP p2-1334 - AMD E1-1200 Vision. Packed with Windows 8 x64.

 

I want to install Linux distro: Ubuntu 13.04 on it.

 

Problem: [I get a text mode menu from Linux distro that ask me if I want to install, After selecting to Install, the screen goes black-blank and the Num Lock key light turn ON and lastly PC hangs, no more actions or noises]

 

Steps I've done:

 

Bios changes:

- Boot order (to make it boot from a CD or USB drive)

- Secure boot option disabled

Result [Fail]

 

From Windows 8

Accessed Change PC settings

Selected to restart from a CD or USB drive > Advance settings option

Result [Fail]

 

I like Windows 8 and also I like Linux distributions.

 

Is there something on the new machines that ban Linux Operating systems to be installed on them?

Are Linux distributions considered Malware within the new standard UEFI?

>

>

>

How can I troubleshoot the blank screen/hang PC to install Linux on the PC?

 

Thanks.

 

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lasvegaswireman
Posts: 8,677
Member Since: ‎07-16-2011
Message 2 of 5 (1,113 Views)

Re: Unable to install other Operating system on HP p2-1334 desktop PC - Blank screen/hang

Try DISABLING "Secure Boot" and ENABLING "Legacy Support" in the BIOS. You must save these changes and may be prompted to acknowledge or accept these changes.

 

Please send KUDOs


Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V

This is a user supported forum. I am a volunteer and I don't work for HP.

HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
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xoteluck
Posts: 6
Member Since: ‎05-13-2013
Message 3 of 5 (1,103 Views)

Re: Unable to install other Operating system on HP p2-1334 desktop PC - Blank screen/hang

Thanks.

After I wrote the post. I went ahead and did that you suggested to me.

 

I was able to install Ubuntu 13.04 but it can't run it.

 

I'm keeping Windows 8 in the internal hard drive

I'm installing Ubuntu 13.04 in an external USB hard drive.

 

After install, the first seconds during POST, the PC is looking to boot the Operating system. A blue screen comes up and ask to perform a system recovery.

 

I think UEFI is preventing the new Operating System on external hard disk to boot and refers to perform a system recovery to Windows 8. It seems that there's not dual boot mode option.

 

Unplugging the external USB drive and reboot. Windows 8 is fine.

 

What else can I try?

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lasvegaswireman
Posts: 8,677
Member Since: ‎07-16-2011
Message 4 of 5 (1,094 Views)

Re: Unable to install other Operating system on HP p2-1334 desktop PC - Blank screen/hang

If your Secure Boot Configuration Menu looks like this;

 

 

you will need to DISABLE "Fast Boot" as well. If "Fast Boot" is ENABLED, it locks out USB devices until the OS is completely booted up. You may have to tinker with the settings, make sure the settings look like they do in the example above. You may have to force it to boot from the USB drive by changing the order when booting.

 

Please send KUDOs


Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V

This is a user supported forum. I am a volunteer and I don't work for HP.

HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
Tutor
xoteluck
Posts: 6
Member Since: ‎05-13-2013
Message 5 of 5 (1,078 Views)

Re: Unable to install other Operating system on HP p2-1334 desktop PC - Blank screen/hang

Thanks for everything.

 

I managed to install Ubuntu 13.04 on my new desktop PC.

Very challenging and yet satisfying that I did it.

 

Thanks for using a picture to the BIOS screen about the Secure Boot.

 

That wasn't the only issue I needed to fix. I'll try to cover all the steps I did.

 

1- I was using an external HDD with a previous encrypted installation of Ubuntu 13.04

2- Ran the Ubuntu live cd followed the prompts to attempt a regular install

3- Quit the installation

4- Ubuntu Live CD will return you to a a try out Operating System

5- Ran the program Gparted (To format HDD and partition creation)

6- Erased all data from that external HDD (Unmounted the encrypted partitions and then deleted them)

7- Created the linux partitions. ext4 - labeled root

8- Run the installation from the live cd

9- Selected to install Linux alongside with Windows 8 (Installing Ubuntu on the external USB Hard disk)

10- It worked. Jay! :manvery-happy:

 

Of course previous to all the steps I needed to intervine the BIOS configuration with this:

 

Pre-install:

1- Disabled Secure boot

2- Legacy boot: Enabled

3- Fast boot: Enabled

4- Boot order (From CD)

Post-install

1- Changed boot order (from USB hard disk)

 

Now I get the dual boot menu.

 

Lots of thinkering but fun!

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