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Student
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Member Since: ‎04-29-2012
Message 1 of 4 (745 Views)

Update for Windows 7 for x64-based Systems (KB2679255) & (KB2639308)

These updates have failed over a dozen times each on my computer.  I use Norton 360 as well as Systemtech Antispyware.  What else should I do to force this update?

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Posts: 22,998
Member Since: ‎07-17-2009
Message 2 of 4 (740 Views)

Re: Update for Windows 7 for x64-based Systems (KB2679255) & (KB2639308)

[ Edited ]

Hi,

 

Please post the HP product number for your PC.

 

What is the exact error message that you are receiving?

 

Are you running Windows 7 service pack 1?

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HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI
Windows 8.1 UEFI mode
Student
Posts: 1
Member Since: ‎05-01-2012
Message 3 of 4 (672 Views)

Re: Update for Windows 7 for x64-based Systems (KB2679255) & (KB2639308)


jcdato wrote:

These updates have failed over a dozen times each on my computer.  I use Norton 360 as well as Systemtech Antispyware.  What else should I do to force this update?


 

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Posts: 22,998
Member Since: ‎07-17-2009
Message 4 of 4 (663 Views)

Re: Update for Windows 7 for x64-based Systems (KB2679255) & (KB2639308)

Please answer the above questions.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI
Windows 8.1 UEFI mode
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