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Number22
Posts: 3
Member Since: ‎01-12-2009
Message 1 of 12 (38,246 Views)
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What is HP Advisor?

I have an HP Desk Top that I bought 7/21/07. I have HP advisor on it. What is this? I never paid much mind to it. I googled it today and I get all this stuff about it being a security thing. I have Norton as my antivirus/antispyware and fire wall. I have Vista Home premium with Vista Service package 1

 

HP advisor isn't an antivirus or firewall is it?

 

Can HP advisor run without issue when one uses Norton Antivirus?

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CherylG
Posts: 22,137
Member Since: ‎11-12-2008
Message 2 of 12 (38,253 Views)

Re: What is HP Advisor?

HP Advisor is a program to check your pc's health,drivers,etc.Not a firewall or anti-virus. Usually a quite 'buggy' app in my experience.:smileysad:

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Top Student
Number22
Posts: 3
Member Since: ‎01-12-2009
Message 3 of 12 (38,207 Views)

Re: What is HP Advisor?

cool so it wouldn't interfere with my Norton Antivirus and firewall, right?
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CherylG
Posts: 22,137
Member Since: ‎11-12-2008
Message 4 of 12 (38,222 Views)

Re: What is HP Advisor?

Right,no interference.You can even uninstall Advisor if you want to with no ill effects.

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Honor Student
jonagracia
Posts: 2
Member Since: ‎08-17-2010
Message 5 of 12 (35,397 Views)

Re: What is HP Advisor?

Why is the HP Total Care Advisor NOT working? This is the pop-up window I get: 'HP Advisor has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'

Tutor
Sykes
Posts: 15
Member Since: ‎04-05-2009
Message 6 of 12 (33,967 Views)

Re: What is HP Advisor?

[ Edited ]

Hello :smileyvery-happy:

 

The latest version of  HP total care advisor is version 3.4,  this new version comes up with more features, You may install the latest version as it comes with more functionality. This version will work with Vista and Windows 7 (32bit/64bit). The download link is: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-88142-1&cc=us&lc=en&dlc=en

 

For more information HP Total care and support documents, you can check my small post at:

http://www.tricksguide.com/hp-total-care-advisor-is-not-detecting-installed-antivirus.html

 

Want to understand what is HP Total care advisor, please visit this link:

http://h71028.www7.hp.com/hho/cache/456501-0-0-225-121.html

 

Cheers mate :smileywink:

 

 

 

"Although I am an HP employee, I am speaking for myself and not HP." :-)
Tutor
britishdhez
Posts: 9
Member Since: ‎01-14-2011
Message 7 of 12 (32,989 Views)

Re: What is HP Advisor?

This link is how to learn HP Advisor for windows Vista

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01863390&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

Enjoy the day :smileywink:

Student
Gizzispud
Posts: 1
Member Since: ‎08-21-2011
Message 8 of 12 (25,415 Views)

Re: What is HP Advisor?

would

Student
Pernambuco
Posts: 1
Member Since: ‎11-28-2011
Message 9 of 12 (21,990 Views)

Re: What is HP Advisor?

My hp advisor has  stopped working, shortly after my laptop mysteriously began over heating. Later Windows sends me the follwing message....The exception unknown software exception ( 0xe0434fd4 ) occurred in the application at location 0x757dfc56. Can someone please tell me what am I to do with this cryptic bit of information.           - Perplexed in Brooklyn.

Student
donaldson
Posts: 1
Member Since: ‎01-26-2013
Message 10 of 12 (13,541 Views)

Re: What is HP Advisor?

windows tells me that my HPAdvisor has stopped working and that it is looking for a solution. It never finds one! What should i do?

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