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Honor Student
lukvdh
Posts: 2
Member Since: ‎11-04-2009
Message 1 of 7 (3,702 Views)

Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start

I just upgraded my HP P6116be to Windows 7 using the official HP upgrade assisant DVD and Windows 7 upgrade DVD.

 

Now the device  "Avermedia Comsumer Infrared Receiver" is no longer working (the remote control doesn't work) and devicemanager shows "code 10 device doesn't start".

 

Rather annoying.

 

Anyone a solution yet?

 

Thanks.

 

 

P.S. I hope this is the right sub-forum? If not please let me know, fisrt time I'm here.

 

PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 2 of 7 (3,694 Views)

Re: Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start

Try opting to uninstall the

A. IR Transceiver in Device Manager and opt to [  ] Delete the driver software from my computer

B. and the TV Tuner in Device Manager and opt to [  ] Delete the driver software from my computer

 

Reboot and get the driver from Windows Update.

 

windowsupdate.microsoft.com

 

Honor Student
lukvdh
Posts: 2
Member Since: ‎11-04-2009
Message 3 of 7 (3,679 Views)

Re: Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start


PC_Tester wrote:

Try opting to uninstall the

A. IR Transceiver in Device Manager and opt to [  ] Delete the driver software from my computer

B. and the TV Tuner in Device Manager and opt to [  ] Delete the driver software from my computer

 

Reboot and get the driver from Windows Update.

 

windowsupdate.microsoft.com

 


 

No change.

The non-working "Avermedia Consumer Infrared Receiver" now is a "unknown device". Bit worse...

 

 

Student
hansmw
Posts: 1
Member Since: ‎11-12-2009
Message 4 of 7 (3,537 Views)

Re: Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start

Exactly the same problem here with an HPM9690 desktop!
PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 5 of 7 (3,532 Views)

Re: Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start

[ Edited ]

If you have this TV Tuner, AVerMedia H789 PCI-E Hybrid DVB-T, and are running Windows 7, make sure you have this driver version loaded

7.102.64.76 (64-bit) or higher

7.102.0.76 (32-bit) or higher

 

When a driver fails to install, it'll say unknown device.

 

What is the PNPID of your TV-Tuner?

 

PCI\VEN_????&DEV_????&SUBYS_????????

 

 

 

 

 

Message Edited by PC_Tester on 11-13-2009 09:31 PM
Tutor
smackheadz
Posts: 11
Member Since: ‎11-19-2009
Message 6 of 7 (3,300 Views)

Re: Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start

this fix worked for me today in the uk.i had windows vista 64bit then custom installed windows 7 64bit and this was the only problem device i had.pc is a p6045uk.drivers came as a windows update.
PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 7 of 7 (3,122 Views)

Re: Windows 7: Avermedia Comsumer Infrared Receiver: device doesn't start

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