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Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 1 of 26 (2,135 Views)
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Windows 8 Support

If you want to learn the basics of using Windows 8, HP has a support topic that discusses just that. The topics that are included are:

  • Getting Started in Windows 8
    • Learn how to use the new Start Screen interface, Charm Bar, and gestures
  • Printing in Windows 8
    • How to locate drivers
    • How to troubleshoot printer installation issues
    • Learn how to use your HP printer with Windows 8.
      • Printing
      • Scanning
      • Faxing
  • Windows 8 Apps
    • Learn how to get and use them

You can view the detailed information at the following link:

Windows 8 Support

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 26 (2,133 Views)

Re: Windows 8 Support

I hope someone finds the Support topic helpful with learning about Windows 8 and the basics of using it. If anyone has a question relating to the topics discussed in the Windows 8 Support topic just post below.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Honor Student
Timothy37
Posts: 2
Member Since: ‎12-12-2012
Message 3 of 26 (1,941 Views)

Re: Windows 8 Support

I try to click on one of the tiles and nothing happens

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 4 of 26 (1,924 Views)

Re: Windows 8 Support

Hello Timothy37

 

What is the tile you are trying to click on? Is it all tiles having the same problem? Also what model is your HP computer?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Honor Student
Timothy37
Posts: 2
Member Since: ‎12-12-2012
Message 5 of 26 (1,922 Views)

Re: Windows 8 Support

No , it was happening to about three or four of them . The mail , map , people and calender tile .What I did was do a refresh on the computer and now all of them are working now . The model of my laptop is 2000-2b16nr and this is a hp computer

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 6 of 26 (1,918 Views)

Windows 8 Support

Hello Timothy37

Glad to hear that our tiles are working now. Also, thanks for sharing what you did to resolve the problem.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Student
mbooth59
Posts: 1
Member Since: ‎12-25-2012
Message 7 of 26 (1,767 Views)

Re: Windows 8 Support

new hp g7, getting windows coulld not complete installation window......says restart.

didn't work

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 8 of 26 (1,745 Views)

Re: Windows 8 Support

Hello mbooth59

 

What is the exact model of your HP g7 computer? If you are unsure, follow the articles below.

How Do I Find My Model Number or Product Number? (Notebook)

How Do I Find My Model Number or Product Number? (Desktop)

 

Are you upgrading the operating system, or re-installing Windows 8? If you are upgrading, what is the current operating system.

 

Does it say anything else besides restart? After restarting what happens?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Student
33Dave
Posts: 1
Member Since: ‎01-18-2013
Message 9 of 26 (1,390 Views)

Re: Windows 8 Support

Just bought a 6520 all in one printer,  I have windows8 and thought I downloaded everything I needed, but when I try to print it will only go to the fax mode and I do not have afax.

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 10 of 26 (1,386 Views)

Re: Windows 8 Support

Hello 33Dave

 

Just to verify is it the Photosmart 6520? Also how is the printer connected?

 

If you could, please attach a screenshot of the message you are receiving when you try to print.

Also to verify the proper driver for your printer is found at the link below.

Photosmart 6520 Full Feature Software

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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