Windows XP Prof - Product activation failed (locked) (122 Views)
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Top Student
Weana
Posts: 11
Registered: ‎03-13-2012
Message 1 of 13 (122 Views)

Windows XP Prof - Product activation failed (locked)

I bought a HP Pavilion A1000, system number RK558AA on 1/3/2007 using XP prof – the motherboard died recently. I obtained a working HP Compaq DC7100 and installed the drive from the Pavilion. After power-on Windows requested activation which failed because license is locked (I was told on the phone). I have the original “Proof of license” that shows a product key. How can I resolve this problem?
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Big_Dave
Posts: 18,848
Registered: ‎07-17-2009
Message 2 of 13 (118 Views)

Re: Windows XP Prof - Product activation failed (locked)

[ Edited ]

Hi,

 

Review this article on how to activate XP. You need to use a valid XP license key that matches up with the XP version that you are using.

 

Support for XP ends April 8, 2014.

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HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
Weana
Posts: 11
Registered: ‎03-13-2012
Message 3 of 13 (110 Views)

Re: Windows XP Prof - Product activation failed (locked)

This does NOT help because I was told over the phone that the lisence is locked.  I don't know why but I know that the system was verified valid before the motherboard died.

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Big_Dave
Posts: 18,848
Registered: ‎07-17-2009
Message 4 of 13 (105 Views)

Re: Windows XP Prof - Product activation failed (locked)

Hi,

 

Get back on the phone and ask why the license is locked and ask for a recommendation.

 

 

 

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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CherylG
Posts: 20,273
Registered: ‎11-12-2008
Message 5 of 13 (96 Views)

Re: Windows XP Prof - Product activation failed (locked)

[ Edited ]

When you say the original “Proof of license” are you referring to the COA w/license key attached to side or top of tower? If it is an OEM version  -can't be moved to another machine.


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Top Student
Weana
Posts: 11
Registered: ‎03-13-2012
Message 6 of 13 (86 Views)

Re: Windows XP Prof - Product activation failed (locked)

I bought the system with XP Pro
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CherylG
Posts: 20,273
Registered: ‎11-12-2008
Message 7 of 13 (85 Views)

Re: Windows XP Prof - Product activation failed (locked)

Check the COA -if it has OEM on it- can't be moved to another machine.


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Top Student
Weana
Posts: 11
Registered: ‎03-13-2012
Message 8 of 13 (84 Views)

Re: Windows XP Prof - Product activation failed (locked)

They told me HP should give me another key!?
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CherylG
Posts: 20,273
Registered: ‎11-12-2008
Message 9 of 13 (82 Views)

Re: Windows XP Prof - Product activation failed (locked)

Does the dc7100 not have a COA attached to it?


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Top Student
Weana
Posts: 11
Registered: ‎03-13-2012
Message 10 of 13 (79 Views)

Re: Windows XP Prof - Product activation failed (locked)

I haven't seen one. It has a HDD with XP Pro but I wanted to use my former HDD to preserve installed software
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