01-19-2009 09:22 AM
01-19-2009 08:38 PM
hi James Brown! Try resetting the bios by removing the CMOS battery and installling it back in. disconnect all devices except for mouse, keyboard and monitor. Remove CD/DVD on drive, If issue still persists, contact hp tech for box repair.
Hope this helps!
01-20-2009 03:36 AM
Recognition of USB ports is a BIOS function. First try using a PS/2 keyboard to see if you can access the BIOS and turn on USB ports. If you have had you PC more than 3 years your BIOS (CMOS) battery might which means that it will not keep the date and functions that are set.
Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
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Microsoft MVP - Microsoft Windows Expert - Consumer