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Honor Student
KeesZeef
Posts: 4
Member Since: ‎09-05-2012
Message 1 of 7 (616 Views)

how to repair windows vista

I have a HP Pavilion m9452nl desktop, 64bit Vista operation system. All works fine, but since a month windows will not perform any updates. All microsoft suggestions do not help or solve the problem. Their final advice is to repair windows using the windows vista dvd. I have restore disks, but these only allow for full restore to factory settings. HP did not provide for windows vista dvd. What do I do?

Distinguished Professor
Danjen
Posts: 2,520
Member Since: ‎07-10-2012
Message 2 of 7 (605 Views)

Re: how to repair windows vista

What are you using for your anti-virus? Try to go into your internet options and on the advanced tab look for the reset area.  Click on that and check the box for user options as well.  Download Malwarebytes free version:

http://download.cnet.com/windows/malwarebytes/3260-20_4-6290020.html

 

You can also try an online scan from housecall.trendmicro.com .

 

Try the system file checker:

http://support.microsoft.com/kb/929833

 

Try this fix from Microsoft:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-installing-updates

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wb2001
Posts: 5,214
Member Since: ‎09-28-2010
Message 3 of 7 (596 Views)

Re: how to repair windows vista

[ Edited ]

KeesZeef,

You did not state what efforts or suggestions you applied, so I offer mine.

This is so common that MS released a tool that fixes it.  Called the Vista Readiness Tool

If you have Vista with SP2, use this version of the Vista Readiness Tool.

CAUTION: this may take 15-20 minutes.

 

To fix errors that occur when you use Windows Update, install and run the System Update Readiness Tool. The tool scans for inconsistencies on your computer and fixes them as it's being installed.

To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved.
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Honor Student
KeesZeef
Posts: 4
Member Since: ‎09-05-2012
Message 4 of 7 (579 Views)

Re: how to repair windows vista

Thanks for your kind attention.

 

I am using F-Secure anti-virus software. All is up to date and all light are green!

 

I tried the system file checker. Repairs were made, but the sfcdetails.txt reads:

 

2012-09-05 18:06:47, Info                  CSI    0000016e [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:06:53, Info                  CSI    00000170 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:10:32, Info                  CSI    000001e3 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:10:33, Info                  CSI    000001e7 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:15:40, Info                  CSI    000002f2 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:15:40, Info                  CSI    000002f4 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:15:40, Info                  CSI    000002f6 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-09-05 18:15:40, Info                  CSI    000002f9 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

 

I was not able to follow the procedure suggested - I just was not able to translate the commands to my system.

 

Problem not solved

Honor Student
KeesZeef
Posts: 4
Member Since: ‎09-05-2012
Message 5 of 7 (578 Views)

Re: how to repair windows vista

I have already tried all suggestions.

the hotfix for windows you suggest has been installed, but does not fix the problem

I continue to get the 80070490 error code
Honor Student
KeesZeef
Posts: 4
Member Since: ‎09-05-2012
Message 6 of 7 (578 Views)

Re: how to repair windows vista

As indicated none of the suggestions so far have solved the problem. I continue to get the error 80070490 whilst trying  to update windows.

 

Please do continue your suggestions! Highly appreciated.

Kees

Distinguished Professor
Danjen
Posts: 2,520
Member Since: ‎07-10-2012
Message 7 of 7 (558 Views)

Re: how to repair windows vista

Can you run a check disk on your hard drive?  I don't like the fact SFC can't fix some items.  Maybe download the manufacturer's hard drive test and run it against your hard drive.

 

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

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