HP Support Forums
Join in the conversation.
03-07-2012 10:48 AM
A bit more info would be helpful in attempting to sort the issue.Did you just recently install Office and it won't activate, or it has been installed and working for awhile before you started getting an error?
|******Clicking the White Kudos star on the left is a way to say Thanks!.******|
**Clicking Accept as Solution on a Reply that solves your issue helps others who are searching**
03-08-2012 08:29 PM
We bought the desktop last year and was told that it was good to go. It seems that the application still need to be activated, something we failed to do. It was just last week that we tried to do it but unable to succeed.
Thanks a lot!
03-08-2012 08:45 PM
Legit copy? - Yes
It was already installed when we bought the desktop but it seems that we failed to activate it. We tried to do it and was given 3 options:
Mak - which seems the easiest but Product key is not accepted. I'm not sure if this data actually expired?
Through internet or by phone - haven't tried yet
KMS - haven't tried
03-09-2012 05:48 PM
hi...i had troubles activating office 2007. i had the key and when i put it in...well nothing useful happened. so i just waited til the activation period came up and then microsoft asked me to activate and i put in the same key and it activated...so if your copy is still working i'd wait until they ask you to activate...