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cmsexton
Posts: 1
Member Since: ‎01-07-2012
Message 1 of 2 (99 Views)

when i put a disc in, it will not work and nothing comes up on monitor.

My system is Pavillion A6000y,  I tried several discs and nothing works. Is it the drive or do I have to install new driver and if so, how do I install drivers?  Thank You

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Hanspuppa
Posts: 4,494
Member Since: ‎09-04-2009
Message 2 of 2 (81 Views)

Re: when i put a disc in, it will not work and nothing comes up on monitor.

[ Edited ]

cmsexton wrote: My system is Pavillion A6000y,  I tried several discs and nothing works. Is it the drive or do I have to install new driver and if so, how do I install drivers?  Thank You

Hello cmsexton, Can you advise if the system is working properly other than the CD\DVD drive is not recognizing the CD\DVD disks that you insert in the drive?

 

The drivers for the CD\DVD drives are installed by the operating system, and usually would not be required to be reinstalled. It is possible the CD\DVD drive has become faulty. You might try cleaning the CD\DVD disk and see if this helps. Many times these disk get finger prints and smudges so badly they cannot be read.

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