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Intern
brucefl
Posts: 40
Member Since: ‎06-16-2011
Message 1 of 47 (5,969 Views)

windows 8.1 won't go into sleep mode?

I can't get my hp to go into sleep mode? I tried advanced settings and changed the time, with no difference. I also stopped active updates on the home screen? This is windows 8.1? Thanks Bruce

Professor
jaco1x4
Posts: 1,638
Member Since: ‎06-26-2011
Message 2 of 47 (5,957 Views)

Re: windows 8.1 won't go into sleep mode?

[ Edited ]

Hi brucefl,

 

Open Command Prompt(Admin)

 

enter:"powercfg /requests"   (without quotation marks), also try: "powercfg /lastwake"

 

Win 8.1 should display the process or processes that is/are waking the computer.

 

Same OS (Win 8.1) as you. Also having that issue. My system will sleep but wakes up. I have run this command and found zero. You may find something.

 

BTW, When using Win 8 my system would sleep correctly. Could be a bug??

 

Jaco

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brucefl
Posts: 40
Member Since: ‎06-16-2011
Message 3 of 47 (5,945 Views)

Re: windows 8.1 won't go into sleep mode?

Find nothing there.

It did work alright in 8.

Not sure if it may have something to do with HP programs?

Intern
brucefl
Posts: 40
Member Since: ‎06-16-2011
Message 4 of 47 (5,918 Views)

Re: windows 8.1 won't go into sleep mode?

A suggestion was to shut down the adapter. I did that and the computer went into sleep mode ok.

Now how do I keep it doing it when the adapter is on?

thanks

HP Support Agent
TwoPointOh
Posts: 3,810
Member Since: ‎08-31-2013
Message 5 of 47 (5,915 Views)

Re: windows 8.1 won't go into sleep mode?

Hi brucefl. What is the model number of your notebook? Usually the power settings can be separately designed based on whether or not the power is plugged in, or you are on battery power.

<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108

 

 

TwoPointOh
I work on behalf of HP



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Intern
brucefl
Posts: 40
Member Since: ‎06-16-2011
Message 6 of 47 (5,913 Views)

Re: windows 8.1 won't go into sleep mode?

not a laptop,  Envy phonix series.

HP Support Agent
TwoPointOh
Posts: 3,810
Member Since: ‎08-31-2013
Message 7 of 47 (5,912 Views)

Re: windows 8.1 won't go into sleep mode?

<How Do I Find My Desktop Model Number>:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph07555

TwoPointOh
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
Tutor
GKhanh
Posts: 8
Member Since: ‎10-21-2013
Message 8 of 47 (5,900 Views)

Re: windows 8.1 won't go into sleep mode?

Same issue here.  My machine won't go to sleep after upgrade to Windows 8.1.  Energy report does not identify anything that would prevent the system from sleeping.  If I force it to sleep it will but not automatically.

 

Looks like another bug.

Intern
brucefl
Posts: 40
Member Since: ‎06-16-2011
Message 9 of 47 (5,861 Views)

Re: windows 8.1 won't go into sleep mode?

Yesterday I figured I wold try a suggestion and shut my ethernet off, and it seem to work for a while.

This morning starting up, seems to have gone back to not going to sleep.

So it has something to do with that, so it seems.
Definately a bug, also found one with flash on 8.1 with the video hiccupping.

Intern
brucefl
Posts: 40
Member Since: ‎06-16-2011
Message 10 of 47 (5,856 Views)

Re: windows 8.1 won't go into sleep mode?

Have you had any luck. I tried it again today. When the adapter is off sleep mode works fine. I am assuming after the upgrade to 8.1 that has something to do with sharing possibly.

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