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- Buy system recovery disks for dc5800 sff, model KA404UT#ABA
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09-21-2016 03:36 PM
I'm 2nd owner of computer and seems like previous owner had installed a Dell OS on this HP. Would be OK but hdd has disk errors that Windows can't repair. That leads to intermittent lock ups and all kinds of gyrations to get a Win 7 upgrade disk to restart Windows. HP doesn't sell the SRDs any more. I would be willing to pay for disks if anyone has a set left.
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09-21-2016 03:43 PM - edited 09-21-2016 03:45 PM
Hi:
Most of the dc5800's came with Windows Vista Business, or Vista Business downgraded to XP Pro, such as yours, so HP never had W7 recovery disks for the dc5800.
https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/KA404UT.htm
Did you call this number (USA/Canada) to see if HP has any Vista Business recovery disks left?
Ask for 64 bit because otherwise you will get 32 bit.
1-800-334-5144
If they don't have any, you can still get a set from this non-HP vendor--looks like 32 bit only though.
You may want to call and ask if they have the Vista Business 64 bit sets.
09-21-2016 03:43 PM - edited 09-21-2016 03:45 PM
Hi:
Most of the dc5800's came with Windows Vista Business, or Vista Business downgraded to XP Pro, such as yours, so HP never had W7 recovery disks for the dc5800.
https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/KA404UT.htm
Did you call this number (USA/Canada) to see if HP has any Vista Business recovery disks left?
Ask for 64 bit because otherwise you will get 32 bit.
1-800-334-5144
If they don't have any, you can still get a set from this non-HP vendor--looks like 32 bit only though.
You may want to call and ask if they have the Vista Business 64 bit sets.
09-24-2016 08:20 AM
Thanks for your reply, it was very helpful. I was able to get some more info on this machine and you were right about the Vista Business OS. It had been upgraded to Win 7 Pro but that was lost in the Dell install. I tried a site called Restore.com (Numus software) and it turned out to be a scam. They said it was a factory recovery disk for the dc5800 but turned out to be a download for Win OS with no COA. I basically threw $20 away. Howerve, I did find a full factory restore disk set on eBay and negotiated a $20 price. It's a 32bit Vista Business edition but once I get the factory reset I can upgrade to Win 10, 64 bit for which I have a license. I'll post the results later. Fingers crossed.
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