04-28-2011 03:20 PM
my computer recently crashed after trying to do windows updates and now i'm left with the hp recovery manager as they only thing that shows when i turn my computer on. I looked into system restoring but it always fails (like the restore doesn't ever finish it always gets an error) Next i looked into creating recovery disks because it doesn't bother me if i reset it to factory. The site said i could create recovery disks through command prompt i followed the instructions and the directory for the disk creator can't be found int he location it told me to look. i am running windows 7 (64 bit) just curious if there was a specific way to create the disks through command prompt before i bought the disks from HP. (future reference my computer can turn on past the hp recovery screen so any method involving using windows won't work)
Thanks for your replies
04-28-2011 08:08 PM
Have you tried answering No to System Restore to see if it will next ask about System Recovery?
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04-30-2011 07:36 PM
Are you able to open the HP Recovery Manager from the command prompt? If so, refer to the section titled "Starting a recovery from the startup logo screen (during system boot)" in HP support document c01867418.
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