HP All-in-One 20-co32 slow

[nacho619]

Hello,

I have an HP All-in-One Model 20-co32 that has been extremely choppy and lagging. Running simple things as explorer and videos cause lag and this thing is running worse than my 6 year old latop. This is the issue straight out of the box and I was hoping that there is some simple solution. Any thoughts? Thanks.

[banhien]

Hi,

Your machine uses very low end processor and it is NON-upgradable. The integrated Intel HD Graphics is below average

    http://support.hp.com/us-en/product/hp-20-c000-all-in-one-desktop-pc-series/10734600/document/c05273...

There are 2 options which can help a bit:

1. RAMI: It has 4GB of RAM now, you can upgrade to 8GB of RAM max. This will give you a small gain (again, not much).
2. HDD: It has 1TB of a 7200RPM HDD now (I don't know its cache) which is reasonable speed but you can upgrade to a faster SSD

Note: From my calculation related to cost/performance, this is a no go but depending on your need and your money you can go for this or saving money to buy a better machine.

If you wish to go ahead, no need to do both options at the same time, pleae try adding more RAM to it first. Please try

   http://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/hp-20-c032-all-in-one

Regards.

[mdklassen]

> This is the issue straight out of the box.

Note that the first few days that a brand-new computer is connected to the Internet, Windows Update will run in the background, downloading all the latest security-updates, between the date at which Windows was installed at the factory, and today's date.  This task really slows-down any brand-new computer.   Launch Windows Update, to see if your computer is now up-to-date, or if it still is updating.

From: https://ark.intel.com/products/91534/Intel-Celeron-Processor-J3060-2M-Cache-up-to-2_48-GHz

you have a dual-core Celeron processor, each core running at 1.6 GHz.

Your screen-shot shows that you have 4GB of RAM, and the 64-bit version of Windows Home.

Start the Windows "Task Manager".  Its "performance" tab probably will show that you are not using all of the 4GB of RAM.  So, doubling the RAM probably will not help the performance.

Note that "background" processes, such as Disk Defragmenter, or Windows Update, or an anti-virus update, or a virus-scan, or the Search Indexer, can keep your disk-drive, and one of the two cores, quite busy, leaving not a lot of resources for your "foreground" tasks.

From that "performance" tab, click to run "Resource Monitor", to get details on how much disk I/O is happening.

If it is " a lot", then a SSD (solid-state disk-drive) will definitely speed-up the input/output.

[KParsons121]

Can you help me understand how to upgrade the memory. I bought an additional 4G stick and see there are 2 slots to install the memory, the one had the already 4G stick in and I put the new stick in the second slot, it will not display now on the screen. I see the green light when I power on, hear that the fan is blowing and it is powered on, but I have nothing on my screen.  Is that second slot not for more memory?  Am I to only use a single 8G sticK? thank you!