10-25-2011 02:40 AM
Can someone help, I have a HP Officejet 4500 Desktop, when I try to remove sent fax numbers from the fax log the delete button is greyed out, any tips on how to fix this.
10-25-2011 09:30 AM
Tomthumb61 wrote: Can someone help, I have a HP Officejet 4500 Desktop, when I try to remove sent fax numbers from the fax log the delete button is greyed out, any tips on how to fix this. Thanks Tom
Hello Tomthumb61, You might try uninstalling and then reinstalling the software for your printer/scanner/fax machine.
Since you didn't mention which operating system you are using, you can go to This linked site and select the version of the operating system you are using and download and install the latest software for your product.
You may need to uninstall the current software before installing the new downloaded software.
Resetting the product may be useful.
Here is a link that has some information on how to reset the product.
Here is a link for the Manual for your product. I did not see anything in the Manual that relates to the issue you are experiencing, but you may want to take a look at the Manual.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.