06-16-2011 10:39 AM
Three features of HP support assistant -- downloading updates, gathering info, analyzing system -- now also failing.
I have tried to reload the new version from the www.hp.com/go/hpsupportassistant but it does not work.
I cannot find the software to uninstall this program to start over from scratch. HP has created a problem for its users when there were none. My warranty is no longer in effect so it seems crazy that I might have to pay HP to fix a problem that was caused by them. Has anyone found a way to fix this problem?
06-16-2011 10:55 AM
Hello I was doing diagonostics on my PC when a message came across my screen saying tht my HP assissiant is out of date and needed to up load a newer version
03-20-2017 03:18 PM
I would first uninstall your HP Assistant, through 1. settings and 2. system, and 3. apps and features
Next give the official site a try to download it again
If that doesn't work maybe try softpedia, but let's hope it does.