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Student
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Member Since: ‎03-20-2017
Message 1 of 2 (67 Views)

HP z640 stuck on WHITE SCREEN after HP logo during startup

Product Name: HP Z640 workstation
Operating System: Microsoft Windows 10 (64-bit)

HP z640 stuck on WHITE SCREEN after HP logo during startup

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Professor
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Member Since: ‎12-04-2012
Message 2 of 2 (45 Views)

Re: HP z640 stuck on WHITE SCREEN after HP logo during startup

Your computer: http://www8.hp.com/h20195/v2/GetPDF.aspx/c04400040.pdf

 

1. If you connect the monitor to a different desktop or laptop, does it work correctly?

 

2. If you connect a different monitor to your computer, does it work correctly?

 

3. After the initial start-up screens, does the disk-activity lamp (on your computer) flicker, to indicate that the disk-drive is being accessed?

 

4. If you reboot, and select "HP Diagnostics", can you run the tests for the RAM and for the disk-drive?

 

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