10-18-2010 04:31 PM
I too have Winblows 7, 64 byte
The Scanjet 3.1 won't register, and hence I now have useless junk, thanks Windows, Thanks HP.
Guess it's time for another scanner, form anyone other than HP!
Your support of your products for a operating system upgrade is inexcusable. Granted Micro-slop should help but I bought my scanner from you. So now I have to buy another one guess who just lost my business for good. BTW the same is now true of Micro-slop, count me yet another convert to the evil fruit based operational system.
It's not like I wasn't paitent. I was I waited **bleep** near a year, but now I'm tired of waiting.
Thanks for nothing!
10-20-2010 02:38 PM - edited 10-20-2010 02:40 PM
The Scanning, Faxing and Copying forum is here. You'll get faster assistance on that forum.
HP ENVY 17T-u100, i7-7500U, NVIDIA 940MX, 16GB, 512GB m.2 SSD
HP Photosmart 6520, HP Deskjet 1112
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
11-19-2010 02:20 PM
Windows 7 64 bit driver for Scanjet 5400c is what I need. Anyone found a driver that will work. There are several driver wizards out there that claim to have a driver if you want to pay $29 for their software. Point is, if they have a driver that works then someone must know about it. Any help would be appreciated.
09-18-2012 07:04 AM
There's only one solution to this issue. Install Linux on your system and use the generic scanning software.
Problem solved, but it should be easier than this. I thought that HP take Corporate Social Responsibility seriously, but given the number of queries relating to this product, it would appear not. There's going to be a lot of landfill.