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09-24-2016 04:08 PM
How do I prevent the company who contacted me about problems with my computer who I now believe is a fake support company from accessing my personal information I gave to them?
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09-24-2016 04:57 PM - edited 09-24-2016 04:58 PM
@klng2 wrote:How do I prevent the company who contacted me about problems with my computer who I now believe is a fake support company from accessing my personal information I gave to them?
I am sorry this happened to you!
Hmm.. Well, you gave them the information -- you don't know what they will do with it.
Try to protect yourself "after the fact" -- a few ideas:
- Change all your passwords -- for everything. Do it.
- Talk to your bank - let them know what happened and have them block transactions. Get new Charge and Debit cards. Change your UserID and your password to your online bank account.
- Invest in some decent Security software -- you are past the point where this can prevent damage from having given away personal information -- good security software can help prevent someone / something sneaking into the system to take advantage again.
- Where possible, get new accounts -- for example, if you can stand it, get a new email address.
- Ask your health care if you can change your UserID to your web account (if you have that).
- Get an answering machine and use it to screen all calls -- your family will quickly get used to leaving a message that says, "Hey, it's me! Pick up!" Don't answer unknown calls. (Thieves have your phone number now -- they will likely share it with others who might take advantage.)
Talk to a friend, your Pastor, a neighbor, or a family member -- do not go through this trumatic experience by yourself. You are not the only one to whom this has happened.
When you see a Post that helps you,
Inspires you, provides fresh insight,
Or teaches you something new,
Click the "Thumbs Up" on that Post.
Fixed / Answered? Click that post Accept as Solution to help others find Answers.
09-24-2016 04:57 PM - edited 09-24-2016 04:58 PM
@klng2 wrote:How do I prevent the company who contacted me about problems with my computer who I now believe is a fake support company from accessing my personal information I gave to them?
I am sorry this happened to you!
Hmm.. Well, you gave them the information -- you don't know what they will do with it.
Try to protect yourself "after the fact" -- a few ideas:
- Change all your passwords -- for everything. Do it.
- Talk to your bank - let them know what happened and have them block transactions. Get new Charge and Debit cards. Change your UserID and your password to your online bank account.
- Invest in some decent Security software -- you are past the point where this can prevent damage from having given away personal information -- good security software can help prevent someone / something sneaking into the system to take advantage again.
- Where possible, get new accounts -- for example, if you can stand it, get a new email address.
- Ask your health care if you can change your UserID to your web account (if you have that).
- Get an answering machine and use it to screen all calls -- your family will quickly get used to leaving a message that says, "Hey, it's me! Pick up!" Don't answer unknown calls. (Thieves have your phone number now -- they will likely share it with others who might take advantage.)
Talk to a friend, your Pastor, a neighbor, or a family member -- do not go through this trumatic experience by yourself. You are not the only one to whom this has happened.
When you see a Post that helps you,
Inspires you, provides fresh insight,
Or teaches you something new,
Click the "Thumbs Up" on that Post.
Fixed / Answered? Click that post Accept as Solution to help others find Answers.
Didn't find what you were looking for? Ask the community