07-22-2014 10:32 AM
I bought the restore CD from HP for my HP Pavilion p6774y Desktop but it tells me the hard drive is to small even tho it came in this computer is there a work around this error message. I bought this computer new and know it has the drive that came in it.
07-22-2014 10:49 AM - edited 07-22-2014 10:50 AM
I would try HP's boot time diagnostics to ensure your HDD is OK.
Please see "Running the Test from the Startup Screen".
****I am not an HP employee****
Please give a" Kudos, Thumbs Up" if advice received is relevant or" Accept as Solution" to assist other forum users having a similar problem.
H8 1380t CTO Desktop
07-22-2014 10:54 AM
What drive letter are you restoring to, and is the drive partitioned?
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
07-23-2014 05:06 AM - edited 07-23-2014 06:31 AM
Shut your PC down and disconnect from wall outlet, open side panel, and check data and power cable connections. Depress and hold down the power button to drain remaining power from your PC prior to removing the side panel.
Test HDD again. If it fails then you will need to replace the HDD.
Your PC shipped with a 1 TB HDD. You can replace with up to a 2 TB HDD.