Trying to re-install from discs created when I got the computer but get error code 0xe0ef000e

[richpowers]

Some how the hard drive was erased so now i am trying to reload from created discs and i continue to get error code 0xe0ef000e. Please help? Thank You

[SR_T]

Hi @richpowers,

When do you get this error message? at the start or inbetween while running the recover?

[mdklassen]

See: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Error-Code-0xe0ef000e-Please-Hel...

In that problem, one of the DVD disks was "defective", and a new Recovery Set had to be ordered from HP.

On another computer, with at least 5 GB of "free" disk-space, insert your DVD disk, and try to copy "everything" from that media into a folder on your computer.  If it fails to copy, then the media is defective.

Click on the new folder, hold down the SHIFT key, and press the DELETE key, to delete the folder, without moving it to your "Recycle Bin", to reclaim the disk-space.

[Muzammil_A]

Hello,

0xE0EF000E basically means Copying file/directory failed. You may get more help following the link in the introduction part of the document :

http://support.hp.com/us-en/document/c02018679

You may try to run the recovery once again followig the below mentioned document :

http://support.hp.com/us-en/document/c01867418

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

***Although I am an HP Employee, I am speaking for myself and not for HP***

[richpowers]

I get the code at about 26%

[richpowers]

I was able to download to another computer

[mdklassen · Accepted solution]

> I was able to download to another computer.

Sigh.  Maybe, the CD/DVD drive in your computer is the problem?

Would you happen to have an external DVD-reader/writer that would connect to a USB port on your All-In-One?

Can you borrow one from a friend?

If you can put the media into that device, and then boot from this device, you might have success in reading the media.

[SR_T]

@richpowers

Also along with that, i would recommend you to run a test on your HDD & the DVD drive.

http://support.hp.com/us-en/document/c01443317 

If they all pass, please run the recovery process again. 

[richpowers]

Everything test good, running the discs again

[richpowers]

if there is a problem with the discs how can i get new ones the computer is 5 years old and would it even be worth it and just theow the computer in the trash