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HP Recommended
HP Envyx360 convertible
Microsoft Windows 8.1 (64-bit)

Hey, i bought my laptop from the states about a year ago, and it says that i could upgrade to windows 10 when avalibale by visitig the site (www.hp.com/go/windows10upgrade) , i didn't have the time to do it untill now , when i visited the site i didn't find my product name to upgrade , so how could i upgrade to the lateset version of windows (10 (64-bit)) ?

                                                                                                                                                           

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Sorry too late now. No more free offer from Microsoft. They closed 2 months ago after 1 year free. You can upgrade now but you have to pay Microsoft.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
HP Recommended

Hi,

 

Sorry too late now. No more free offer from Microsoft. They closed 2 months ago after 1 year free. You can upgrade now but you have to pay Microsoft.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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