12-08-2008 11:46 PM
OK. Yesterday my wireless mouse and keyboard stopped responding. So, I unhooked them and plugged in the wired mouse and keyboard.
Then, I tried to go online... and couldn't.
My wireless adapter "disappeared". I have tried system restore, and system recovery (not full recovery, just driver). I know that my router is working fine- I spend an hour on the phone with Belkin, who told me it was my wireless adapter.
I have an hp pavillion slimline s7700n. The wireless adapter came with the computer. I have had the computer for just about two years. I have tried downloading a driver for the Lite-on Wireless adapter-- the driver wouldn't install. HP tech support chat said that this driver would fix the problem...
My gut tells me that the actual adapter might have gone bad. But, I thought i would give the discussion board a shot before I try and replace it. I have had my computer open, and wiggled the wires, etc. I have done all of the scans, restarting, etc that I know of.
If anyone has any suggestions--please help!!!
12-09-2008 12:20 PM - last edited on 04-18-2016 09:35 AM by OscarFuentes
12-09-2008 05:28 PM
12-09-2008 05:49 PM
It's possible for any hardware to go bad. But it sounds odd that it would quite working at the same time you were troubleshooting your wireless mouse. So I'm thinking there may be hope this isn't dead hardware.
Did you try opening the PC and changing the Wireless antenna connection as mentioned in the document I posted in my earlier reply?
Also, try disconnecting the adapter from the motherboard inside the PC and restarting the PC. Then shutdown, reconnect the adapter, and restart to see if the PC will plug and play the adapter.
Let us know how it goes.