01-19-2009 09:22 AM
01-19-2009 08:38 PM
hi James Brown! Try resetting the bios by removing the CMOS battery and installling it back in. disconnect all devices except for mouse, keyboard and monitor. Remove CD/DVD on drive, If issue still persists, contact hp tech for box repair.
Hope this helps!
01-20-2009 03:36 AM
Recognition of USB ports is a BIOS function. First try using a PS/2 keyboard to see if you can access the BIOS and turn on USB ports. If you have had you PC more than 3 years your BIOS (CMOS) battery might which means that it will not keep the date and functions that are set.
If your problem is solved, please click the Options link in the post that resolved it and then click on the "Accept as Solution " button