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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2017 07:18 PM

HP Recommended
Product: presario mxx 94905bj
Operating System: Microsoft Windows 7 (64-bit)

It became necessary to restore my pc. Using the original  restore disk that I created when  I first got the PC.

In the lifetime of this unit I have restored 4 time, each time successful, but this time I got everything loaded but IE 11.

I get the message that my win7 is too old to accept IE 11. I can't get into microsoft site, because all I'm stuck with now is

IE 8. This is still good computer and don't care to trash it.

Please help me.

Clyde  - in over my head!

1 REPLY 1

‎03-21-2017 05:28 AM

HP Recommended

I did some looking and found this M$ site indicating a IE11 download is available.

https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer

 

It appears you can download this with a working computer and then install on the problem PC.


I'm not an HP employee.
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