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Re: Black screen with blinking cursor (220 Views)
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Honor Student
Townsend20000
Posts: 4
Registered: ‎08-01-2012
Message 1 of 8 (368 Views)
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Black screen with blinking cursor

[ Edited ]

     Yesterday I experienced a blue screen occurrence, which I did not take seriously.  I let it run its course and simply restarted.  Following the blue screen I used my computer as I normally would.  I ran a thorough virus scan last night to assure that my computer was clean and nothing came up.  Today, while I was browsing the web, my computer shut all of my applications and restarted.  After the restart I have been unable to get beyond the black screen with the blinking cursor. 

     I am using an HP Pavilion Elite e9220y PC.  I am using Windows 7 64-bit. Besides the blue screen, I have had no forewarning of this occurrence.  Recently I have downloaded the game series "Dawn of War" through steam.  Today I updated "Minecraft."  Beyond those two recent additions to my computer, I cannot recall installing anything. 

    Thus far I have used another computer running Windows 7 64-bit to create a system repair disk to access the system recovery tools.  I have run the Startup Repair option multiple times and come up with nothing.  However, it did recommend I unplug devices and try to restart windows.  I did this to no avail.   Currently I only have my mouse, keyboard and monitor plugged in.  I have also tried a System Restore to earlier today where a  Windows Update: Type "Critical Update" was said to have been installed.  
    I have been able to use the "Recovery Manager" to Backup files onto an external hard drive that I connected through a USB port, So I do not believe that anything is wrong with the hard drive itself.  Please help me with this problem. :smileysad:  Sorry for the long post.

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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 2 of 8 (329 Views)

Re: Black screen with blinking cursor

Boot from the Repair CD again, select Repair Your Computer and choose the Command Prompt.  Enter the following commands and tap enter after each one - note spaces as shown.

 

Bootrec.exe

bcdedit /export C:\BCD_Backup

c:

cd boot

attrib bcd -s -h -r

ren c:\boot\bcd bcd.old

bootrec /RebuildBcd

bootrec /fixmbr

bootrec /fixboot


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Honor Student
Townsend20000
Posts: 4
Registered: ‎08-01-2012
Message 3 of 8 (327 Views)

Re: Black screen with blinking cursor

After completing the commands I closed the Command Prompt, removed the Repair CD and rebooted. I still have the blank screen with the blinking cursor.
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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 4 of 8 (284 Views)

Re: Black screen with blinking cursor

Since you have backed up your files you could go for the Recovery Manager option to reinstall back to Factory specs.


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Honor Student
Townsend20000
Posts: 4
Registered: ‎08-01-2012
Message 5 of 8 (282 Views)

Re: Black screen with blinking cursor

My recovery manager options are limited to "I need help immediately: Microsoft System Restore." Other options, such as "System Recovery" and "Minimized Image Recovery" are unusable. :smileysad:
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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 6 of 8 (269 Views)

Re: Black screen with blinking cursor

Do you have a Recovery Disk set? If not phone hP to order one,usually around $20. Choose your country here>> Contact HP  and next look for the phone option to get the info page.


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Honor Student
Townsend20000
Posts: 4
Registered: ‎08-01-2012
Message 7 of 8 (258 Views)

Re: Black screen with blinking cursor

Thank you for your help.
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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 8 of 8 (220 Views)

Re: Black screen with blinking cursor

You're welcome.Sorry it couldn't be solved more easily.


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