Can anyone please help me- PLEASE *blue screen*

[stac]

I have been getting a ton of blue screens lately. I have put my computer back to factory ALOT, using system recovery or from the recovery disk. Obviously did not work. The most recent Blue screen was today and it gave me this message:

 Problem has been detected and Windows has been shut down to prevent damage.

Disable or uninstall any anti virus, disk defrag, or backup utilities. Check your hard drive config and check for any updated drivers. Run CHKDSK  /F to check for hard drive corruption and then restart computer.

 TECH INFO: 0x00000025 (0x001904AA, 0x8A3B19B8, 0x8A3B1684, 0x846DF622)

I check everyday for updates from both HP and Microsoft, applying the latest updates but never getting any for drivers. I once, a little while ago, ran a driver update program and it did pull up drivers that needed updating. Never installed them because HP didn't find any so I did not want to mess my PC up anymore... wondering now if I should have! 

My problem reports and Solutions page gives me this info:

 

Product

IP Helper

Problem

Stopped working

Date

11/21/2008 12:15 PM

Status

Not Reported

Problem signature

Problem Event Name: APPCRASH

Application Name: svchost.exe_iphlpsvc

Application Version: 6.0.6001.18000

Application Timestamp: 47918b89

Fault Module Name: RPCRT4.dll

Fault Module Version: 6.0.6001.18051

Fault Module Timestamp: 48002c9c

Exception Code: c0000005

Exception Offset: 0002f01a

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: c99c

Additional Information 2: 6ebca666a6b8403a6d0aab5868b54923

Additional Information 3: c1f0

Additional Information 4: d8ee65fea1559fba3c90a64c42689abb

Files that help describe the problem

Version.txt

AppCompat.txt

memory.hdmp

minidump.mdmp

ALSO:

Product

Base Filtering Engine

Problem

Stopped working

Date

11/21/2008 12:14 PM

Status

Report Sent

Problem signature

Problem Event Name: APPCRASH

Application Name: svchost.exe_BFE

Application Version: 6.0.6001.18000

Application Timestamp: 47918b89

Fault Module Name: mpssvc.dll

Fault Module Version: 6.0.6001.18000

Fault Module Timestamp: 4791a6f0

Exception Code: c0000005

Exception Offset: 000082cf

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: c707

Additional Information 2: 234e129434dfc3c0c67d6a6fccd26102

Additional Information 3: 14f6

Additional Information 4: 9630e9917b8a9ff098a92e61c5e8fc0d

Extra information about the problem

Bucket ID: 660849639

ALSO:

Product

Windows

Problem

Shut down unexpectedly

Date

11/21/2008 12:49 PM

Status

Report Sent

Problem signature

Problem Event Name: BlueScreen

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Mini112108-01.dmp

sysdata.xml

Version.txt

Extra information about the problem

BCCode: 24

BCP1: 001904AA

BCP2: 8A3B19B8

BCP3: 8A3B16B4

BCP4: 846DF622

OS Version: 6_0_6001

Service Pack: 1_0

Product: 768_1

Server information: f3994544-aa0f-488f-bfe5-2c359004ab90

I am running:

HP Pavilion desktop a6120n

Windows vista with the service pack upgrade

AVG antivirus 8.0

Spy Bot

So if anyone could help it would be GREATLY appreciated. TIA, Stacey

[Darkkender]

A couple Questions Stacey.

When you ran recovery did you leave everything connected or did you disconnect everything but the basic 3 things(Mouse, Keyboard, Monitor)?

Now based solely on your errors that you posted above I would say the problem is either in AVG or Spybot.  The reason is the error you get from windows is very specific relating to anti-virus software.  Also the first 2 error logs you post point too specific services that either one of or both AVG and Spybot would be using.  I would recommend disabling one and trying to perform the same steps that cause the crash.  If the crash happens re-enable the other program and disable the other one and repeat steps to see if we get the crash again.  If you do then try one more recovery and do not reinstall these programs and see if the crash happens without either of them installed.

[stac]

I did have everything disconnected that needed to be disconnected for recovery. When the crash happened I was not doing anything with these programs. This is also the same for other blue screens, I'm not doing anything in particular when these crashes happen. So after I uninstall these programs then should I start in safe mode and run the chkdsk and check for updates? I really, if I dont need, want to go back to factory again. It just seems everytime I do it just ends up being something else that I'm getting blue screen for. I am at my end here, I am usually pretty good at figuring out my computer problems but with this PC I am just lost. I think that's what is bothering me the most because I'm getting fustrated that I can't figure it out.

                                                                                                                                                          Thanks again for the help 

[Darkkender]

I would say the steps your thinking of doing of removing the programs and running in safe mode and chkdsk are good steps.  Also running the Hardware Diagnostic utility.  You can get there by going to "Start-->Programs(folder)-->PC Help & Tools(Folder)-->Hardware Diagnostic Tool or PC Doctor(Depending on age)"  Run the System test.  This will test your entire system for hardware errors.  If you get all passes then it is going to be purely in the software and OS.

[stac]

Thanks again, I actually did run HD and it passed everything. So now it's just a wait and see. Don't worry if it happens again I'll be sure to repost...LOL