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06-20-2012 07:12 PM
I did not reinstall Vista and have completed the install of Windows 7 home, however when it asked me for my product key I used the original Vista and it rejected it. The upgrade was a promo from 2009 and when I first upgraded it there were issues and I had to contact Microsoft to resolve them. It appears I have 30 days to resolve this and would like some input on how to work around this. I do have the HP ugrade assistant disk and all the other disks, i.e. recovery(windows 7), etc.
Thanks for any assistance!
06-20-2012 08:15 PM
Your Upgrade disk should have a license key on the sleeve or somewhere.
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06-22-2012 04:52 AM
I beleive the statement by CherylG was misunderstood. "A license key on the sleeve" is different from " product number"
If the install disk for Windows 7 was in a protective sleeve or case, the license key would be on that and is needed to activate the product. If that is not still availble, then it will be problematic.
06-22-2012 08:10 AM
When you open the plastic case, lay it flat. Remove the orange manual. The product key is on the facing card.
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