Compaq SR5710F New hard drive originally Vista upgraded to W7 using HP upgrade software promo

[kathylanham]

I did not reinstall Vista and have completed the install of Windows 7 home, however when it asked me for my product key I used the original Vista and it rejected it. The upgrade was a promo from 2009 and when I first upgraded it there were issues and I had to contact Microsoft to resolve them. It appears I have 30 days to resolve this and would like some input on how to work around this. I do have the HP ugrade assistant disk and all the other disks, i.e. recovery(windows 7), etc.

Thanks for any assistance!

[CherylG]

Your Upgrade disk should have a license key on the sleeve or somewhere.

[kathylanham]

This was an upgrade promo from 2009. So the HP/Microsoft disks do not have a product number.

[TheOldMan]

I beleive the statement by CherylG was misunderstood. "A license key on the sleeve" is different from " product number"

If the install disk for Windows 7 was in a protective sleeve or  case, the license key would be on that and is needed to activate the product.  If that is not still availble, then it will be problematic.

[wb2001]

When you open the plastic case, lay it flat. Remove the orange manual. The product key is on the facing card.