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Re: DV7-3128CA -- ALL MY DRIVERS DIED (469 Views)
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Student
coaster4587
Posts: 3
Registered: ‎06-12-2010
Message 1 of 7 (527 Views)

DV7-3128CA -- ALL MY DRIVERS DIED

a load of drivers on my notebook crapped out. i can't connect to the internet (wifi or ethernet), use usb, and other things. All of the drivers from the "human interface devices", the modems, the network adapters, sound, and usb controllers get the following error message:

 

"WIndows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

 

i tried burning the Realtek LAN Driver onto a disk from this computer to try and get the ethernet back up but it says it's not installing correctly. HELP!

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Big_Dave
Posts: 17,067
Registered: ‎07-17-2009
Message 2 of 7 (518 Views)

Re: DV7-3128CA -- ALL MY DRIVERS DIED

Go to my Computer, right mouse click on the hard drive, properties, tools and then check button.

 

When that is done go to the RUN window and enter: chkdsk

 

When that is done go to the RUN window and enter:

 

cmd

sfc/scannow -------> this will verify your critical system files and attempt repairs

exit

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Student
coaster4587
Posts: 3
Registered: ‎06-12-2010
Message 3 of 7 (517 Views)

Re: DV7-3128CA -- ALL MY DRIVERS DIED

i clicked the 'check now' box in the error-checking box (that's the only checking relating box) but when i go to schedule a disk check (after getting error message "Windows can't check the disk while it's in use") i click the button and nothing happens.

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Big_Dave
Posts: 17,067
Registered: ‎07-17-2009
Message 4 of 7 (505 Views)

Re: DV7-3128CA -- ALL MY DRIVERS DIED

Boot up in safe mode F8 at the HP blue screen and then try my suggestions.

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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 5 of 7 (501 Views)

Re: DV7-3128CA -- ALL MY DRIVERS DIED

Use HP Recovery Manager in your Start Menu to reinstall drivers...or if it comes down to a complete reinstall of Windows 7.

 


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Student
coaster4587
Posts: 3
Registered: ‎06-12-2010
Message 6 of 7 (492 Views)

Re: DV7-3128CA -- ALL MY DRIVERS DIED

that did not work.

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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 7 of 7 (469 Views)

Re: DV7-3128CA -- ALL MY DRIVERS DIED

[ Edited ]

What did not work? Tips offered by Big_Dave or HP Recovery Manager  to reinstall drivers? Or both?

 

 


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