- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Desktop OS
- >
- Re: Did HP Win7 free upgrade, lost disk and product key, wat...
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Did HP Win7 free upgrade, lost disk and product key, wat do?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-08-2012 03:53 AM
I'd like to install the Win7 64-bit that I received from HP via its free upgrade from vista program in 2009 on a new SSD for the HP. However I realized that since my computer came with vista, the vista product key stuck on the side of my computer probably isn't the correct one to install Win7 64-bit.
Is there any way for me to get the Win7 64 bit product key from HP? Thanks.
Solved! Go to Solution.
Re: Did HP Win7 free upgrade, lost disk and product key, wat do?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-08-2012 09:02 AM
Hi,
The free upgrade was only offered during a "timed period". I might be wrong but the "timed period" has expired.
Re: Did HP Win7 free upgrade, lost disk and product key, wat do?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-08-2012 09:09 AM
If you lost the disc and/or product key... there is nothing HP can do for you. The upgrade was administered by a third party and it is likely that HP doesn't have this information.
If you have an active Window 7 installation from that disc and key, you may be able to recover the key using a utility that can be found on the internet. Outside of that, look really hard for the disc and key.
Frank
Frank
{---------- Please click the "White Kudos" star to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------V
Re: Did HP Win7 free upgrade, lost disk and product key, wat do?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-08-2012 05:16 PM
Got the application to get it from my installation, SSD here I come, thanks!
