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Formatting C Drive and Re-Installing Windows XP on SR1720IL Desktop (2934 Views)
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Student
Pleaj.. Request
Posts: 5
Registered: ‎04-16-2009
Message 1 of 2 (2,934 Views)

Formatting C Drive and Re-Installing Windows XP on SR1720IL Desktop

[ Edited ]

I have Windows XP on my Compaq Presario Model: SR1720IL. Now, somehow certain Spyware came into the PC through Internet even though I had the Cyberdefender running on the PC. Now, due to the spyware the computer got a problem of restarting on running the spyware scan and on opening ebay etc.

                                              

So, I decided to reformat the C drive on which Windows XP was running and reinstall it from the CD. So, on rebooting from the CD I pressed ENTER at the "Welcome to Setup" screen and then pressed F8 to agree to the license. Next, there was an option to Repair my existing installation or Install a fresh copy. So, I pressed ENTER to Install a fresh XP. Now, I pressed D to delete the C Drive Partition on which Windows XP was installed then, pressed L to confirm the delete. Later, I pressed C on the un-partitioned space to create the new partition and it already showed the maximum space available so, I pressed ENTER. Then, I chose NTFS to Format the partition. After the format as I pressed enter to go ahead with the installation of Windows XP on C Drive just a few seconds later a Blue screen appeared showing: A problem has been detected and windows has been shut down to prevent damage to your computer.

Page_Fault_In_Nonpaged_Area with the Technical Information: STOP: 0x00000050 (0xE95D5618, 0x00000000, 0x8081882C, 0x00000002)

 

I wonder why it showed that Windows has been shut down because I had already formatted the C Drive containing the Windows XP and its reinstall was still in process.

 

Now, later I realized that my system was a FAT32. So, I again did the same procedure and converted it into FAT32 from NTFS but still the same screen appeared and I am unable to install the Windows XP any longer. The system's hardware is absolutely fine because I had started using it a fresh since 2 weeks back only, and it was doing wonderfully well before that spyware came in.

 

Please help me, what to do next as I have never seen or heard of such an error earlier. Also, I had stored my DATA from C Drive to E Drive how can I access that?

Message Edited by Pleaj.. Request on 04-16-2009 05:18 AM
Message Edited by Pleaj.. Request on 04-16-2009 05:18 AM
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Associate Professor
1badGuard
Posts: 2,491
Registered: ‎12-09-2008
Message 2 of 2 (2,918 Views)

Re: Formatting C Drive and Re-Installing Windows XP on SR1720IL Desktop

A standard recovery will leave the virus on the hard drive. You need to perform a Destructive Recovery. 

 

Make sure the discs are clean and use the steps for Recovering from recovery discs.

Allow the recovery to perform the tasks without interruption unless it asks you for user input.

Pay close attention to step 7 selecting "F"  for performing a Destructive Recovery

 

Use this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&cc=us&lc=en&dlc=en&product=1829044#bph0...

 

 

 

 

 

 

 

 

 

"The only reason for time is so that everything doesn't happen at once"
- Albert Einstein

 

 

 

 

 

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