HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Free Upgrade from Vista to 7 (not so free?) (569 Views)
Reply
Reply
Topic Options
CraigRoss Student
Student
CraigRoss
Posts: 1
Registered: ‎09-05-2009
Message 1 of 1 (569 Views)
Report Inappropriate Content

Free Upgrade from Vista to 7 (not so free?)

‎03-08-2011 10:27 AM

I bought my Pavilion 6180t not long before Windows 7 was released.  I bought it then instead of waiting until Windows 7 came out because my old desktop was dying quickly and HP was offering free upgrades to Windows 7 when it did get released.

 

Somewhere along the way, we had a new baby, so the upgrade was low priority. Now that he's over a year old, I have just a little more time, and I really want to get that machine upgraded and running the way it should, so I went to the upgrade site and find that the program is discontinued.

 

WOAH! That wasn't part of the deal I thought I was making with HP. I bought my PC with the understanding that I could upgrade it to Windows 7 at the point of my choosing, not that I had a finite window (that was not clearly stated) in which to do the upgrade.  If I had known the rug would be pulled out from underneath me, I would have limped along and waited to buy until 7 was in the builds.

 

Can anyone advise? I really don't want to pay another $119 for a machine I thought I'd already paid for.

 

I'm a very loyal HP customer--every home and work piece of computer equipment is HP. I still even carry an iPAQ hx2795. All because HP always backed up their products with me.

0
Reply
0
Please use plain text.