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10-22-2010 08:07 AM
The HP Advisor starts up OK at startup but if you try to do anything with it, it gets an error trying to run batch file and terminates itself. I have been trying to run HP Update from the PC Alerts function and these are the results I get. The alert function indicates that I need to run the update function.
10-30-2010 03:36 PM
Check your drivers page for an updated version of HP Advisor. Found by using "Support & Drivers" button at top of this page.
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11-03-2010 10:15 PM
Hi Cheryl, I tried looking at "Support /Drivers", but the only thing available for my system was an update for LightScribe. Do you have a link that I can re-install it? I uninstalled it thinking I could reinstall it, but I can't find that link anywhere.
I have a Compaq Presario SR2173 WM desktop w/ IE 7 pk 2. I sure hope you can help. Thank you in advance. DE
11-04-2010 12:16 AM
There is a known issues with the HP Advisor Software and the HP Update Application and Hp is working on the same, we can expect for a solution soon.
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11-05-2010 10:17 AM
Hi tech_net, thank you for the reply. I wil try the patch but it doesn't sound too promising since HP is having problems with it.
How do I find out when the bugs are worked out? I really miss it Thank you, DE
11-07-2010 09:31 PM
For this issue you could tried uninstalling and reinstalling HP advisor. You can go to Programs and Features and tried to uninstall it.. Then go to this website http://h20000.www2.hp.com/bizsupport/TechSupport/S