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Re: HP Advisor has stopped working properly (2085 Views)
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LPCTexas Honor Student
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LPCTexas
Posts: 2
Registered: ‎02-25-2009
Message 1 of 8 (2,232 Views)
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HP Advisor has stopped working properly

‎10-22-2010 08:07 AM

The HP Advisor starts up OK at startup but if you try to do anything with it, it gets an error trying to run batch file and terminates itself.  I have been trying to run HP Update from the PC Alerts function and these are the results I get.  The alert function indicates that I need to run the update function.

LPC Texas
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savedbygrace Top Student
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savedbygrace
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Registered: ‎09-28-2010
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Re: HP Advisor has stopped working properly

‎10-30-2010 11:02 AM

Hello, sorry I don't have an asnwer, but I have almost the same problem. Did you ever get and answer?

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Provost Provost
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CherylG
Posts: 16,432
Registered: ‎11-12-2008
Message 3 of 8 (2,159 Views)
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Re: HP Advisor has stopped working properly

‎10-30-2010 03:36 PM

Check your drivers page for an updated version of HP Advisor. Found by using "Support & Drivers" button at top of this page.

 


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savedbygrace Top Student
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savedbygrace
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Re: HP Advisor has stopped working properly

‎11-03-2010 10:15 PM

Hi Cheryl, I tried looking at "Support /Drivers", but the only thing available for my system was an update for LightScribe. Do you have a link that I can re-install it? I uninstalled it thinking I could reinstall it, but I can't find that link anywhere.

I have a Compaq Presario SR2173 WM desktop w/ IE 7 pk 2. I sure hope you can help. Thank you in advance. DE

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Intern
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Tech_Net
Posts: 54
Registered: ‎10-26-2010
Message 5 of 8 (2,109 Views)
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Re: HP Advisor has stopped working properly

‎11-04-2010 12:16 AM

Hi,

 

There is a known issues with the HP Advisor Software and the HP Update Application and Hp is working on the same, we can expect for a solution soon.

 

Even though you can try with the patch sp43112.exe and sp40845.exe and if the issues are resolved then fine else to wait for HP to get the bug fixed.

 

Good Luck

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savedbygrace Top Student
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savedbygrace
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Message 6 of 8 (2,085 Views)
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Re: HP Advisor has stopped working properly

‎11-05-2010 10:17 AM

Hi tech_net, thank you for the reply. I wil try the patch but it doesn't sound too promising since HP is having problems with it.

How do I find out when the bugs are worked out? I really miss it :smileysad: Thank you, DE

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meannefonte Student
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meannefonte
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Registered: ‎11-03-2010
Message 7 of 8 (2,041 Views)
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Re: HP Advisor has stopped working properly

‎11-07-2010 09:31 PM

Hi,

 

For this issue you could tried uninstalling and reinstalling HP advisor. You can go to Programs and Features and tried to uninstall it.. Then go to this website http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-858... for you to reinstall it back again. 

 

 

Thanks,

:smileyhappy:

 

 

 

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savedbygrace Top Student
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savedbygrace
Posts: 9
Registered: ‎09-28-2010
Message 8 of 8 (2,011 Views)
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Re: HP Advisor has stopped working properly

‎11-08-2010 07:58 PM

MARK THIS PROBLEM SOLVED:smileyhappy: THANK YOU, SOOOOOOOOOO MUCH. I have tried everything! I am so happy and thank you for following up with my problem. Bless You

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