- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Desktop OS
- >
- Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: HP MediaSmart DVD & HP MediaSmart Music/Phot o/Video
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-30-2010 04:35 PM
can you send me the link to download (patch) my laptop model number dv7-2070ea
Re: HP MediaSmart DVD & HP MediaSmart Music/Phot o/Video
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-22-2010 05:15 PM
I have a Pavillion P6336f desktop running Windows 7 Home Premium 64. I was having minor problems with Media Smart Photo. An HP rep said to uninstall it and reinstall it via Recovery Manager. After 10 tries, I can not get MS to reinstall. I do not get any error messages, it just doens't work. HP support has been wasting my time for 2 hours. does anyone have any suggestions?
Thanks
Re: HP MediaSmart DVD & HP MediaSmart Music/Phot o/Video
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-25-2010 03:38 PM
I would'nt hold your breath with this problem,. There are quite a few others that are STILL WAITING for HP to sort out this issue with MediaSmart Music/photo/video.
It seems there is an issue when trying to re-install this software onto a HP PC that has upgraded to Windows 7 from Vista. The program seems to install but does not show up anywhere on the PC after re-booting.
HP have been aware of this issue since last November. Obviously the tech support person that advised you to uninstall then re-install was not aware of the problem.
Anyone have any update on a fix???
Re: HP MediaSmart DVD & HP MediaSmart Music/Phot o/Video
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-13-2010 12:06 PM
Hi, I'm having a minor issue with HP MediaSmart Photo. For some reason, when I go to exit the program, the program freezes up and I have to do a Ctrl+Alt+Del to close it. This does not happen with the other MediaSmart programs. Does anyone know of a fix for this? Thanks
Re: HP MediaSmart DVD & HP MediaSmart Music/Phot o/Video
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-11-2011 05:38 PM
This is not solved! I cannot use my webcam or any of mediasmart. I keep getiing the tranforms error does anybody have a solution besides starting from scratch??????
