HP Support Forums
Join in the conversation.
04-17-2009 09:49 PM
I am having some difficulty with my HP mediasmart DVD player (for my Blurays). I know I just signed up on this forum but I looked through the other topics listed to see if someone else had the same problem and the FAQs didn't go into enough detail for my problem.
I recently got a HP Pavilion a6750t CTO Desktop PC equipped with a bluray drive. The first time I tried to play a bluray it had me download this program and anyhoo... it was working just fine. I only own 2 blus right now but they played with no problems. Just today I rented a bluray and when I went to watch it the media player kept shutting off after every 25 or 30 minutes throughout the whole movie. Thinking maybe I just got a bad disc, I tried it again with a different movie movie (one that I know it has played through with no problems) and the same thing is happening. I can't figure out how to fix this! No doubt there is a setting I changed but I don't remember how to get back into the program settings. Has this happened to anyone else?
Any help would be greatly appreciated!
04-18-2009 02:45 AM
Need to know if 32 bit or 64?
(This link maybe broken????????????? You can cut and paste it into your search engine.)
Both have large drivers available for these drives. If you have them load them again to repair them.
As an alternative you can right click this drive in "device manager" and choose "update driver" or through the HP update system in your "all programs" section.
04-18-2009 06:31 AM
I followed the link you sent me and is this the driver update I should use? I just wanted to make sure before I download it.
04-18-2009 01:13 PM
04-18-2009 08:25 PM