HP pavilion m9100z with AMD Phenom X4 9500 CPU-RANDOM BSOD

[magellan]

Hi,

Any one using a HP pavilion with an early AMD Quad Core & Vista....? 

I bought this as a refurbished unit, and upgraded it to the latest 5.13 bios, and ever since i had numerous BSOD , all in different error codes, not the same every time.  I tried to get it fixed under warranty, but I was out of the country, and HP could honor the warranty anymore...

I even loaded a Vista x86  from a CD fresh install rather than the factory image, and it BSOD during the setup and install process...

So is it a bad AMD CPU or a motherboard issue...?  I heard these early Quad Core had issues and numerous errata.....

the MB is the M2N68-LA (Narra3), is it it a bios issue...?

 

thanks in advance

Magellan

[blew888]

What happens when you do a factory image from F11? BSOD should not happen in Recovery Manager.  Have you tried downgrading the BIOS?  I am not sure if that is the issue, but worth a try.

[magellan]

the factory image via F11 is Vista, sans SP1, but I get numerous Application shutdows, e..g, Windows explorer crashes, and Vista reports it in eventvwr and restart the service or applet.

on the support/drivers HP page, there or no older Bios that I can use...

Neverthless, a fresh CD install using the Microsoft Factory CD should not not hang or fails in setup with a BSOD.

Again, some component on this pavillion is funky, and I have no issue with replacing either the CPU or MB or both.  I just want to get some advice from other pavillion users who might have seen this issue with these early AMD x4 Pheonm processors...

thanks in advance

magellan

[blew888]

Try running PC Doctor diagnostics test against the hardware.  I believe its F9 from BIOS.   There are several tests you can do, like memory, CPU, motherboard.

[magellan]

Yep, thx for the advice, done that via F9 and no issues, even ran their stress test,  also ran MEMTEST off a CD and no issues....

[blew888]

Did you change any settings in BIOS?  Please use "load default settings" .  Sometimes if you set the wrong IDE will BSOD, you can try setting SATA controller to IDE, that should load fine.  If not, try AHCI.