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06-25-2012 08:24 AM
I was restoring my computer. The installation of the software is stuck. I called the customer care and they said the recovery CD is curropt and i need to buy a new one. They are asking for a ridiculuos approx. 1700/- for the CDs, the license to which i already own. This is complete rip off !! I should not have bought a HP computer.
Is there any workaround for this.
06-25-2012 08:29 AM
If you have Windows 7, you can use this workaround.
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to DVD's for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
06-25-2012 08:30 AM
What's the full version of the OS you're trying to reinstall - ie Windows Home Premium 64bit.
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06-25-2012 08:40 AM
Unfortunately, I don't know what you can do then. There are no Vista files available for public download.
You may want to consider buying an OEM or Retail version of Windows 7 for your PC, and use the $30 toward that expense, rather than buying outdated Vista recovery disks for your PC.