Help-blue sceen of death, code is Stop: 0x0000C1F5 ---hp8200n model

[eastcoast880]

i ve tried shutting down and re starting several times along w/ unplugging pc also. I have tried several times to start in safe maod and it will not even do that? i lost and dont know how to fix this problem, any step to repair would be much appreciated

[1badGuard]

Here is a Microsoft KB article that covers this issue.  http://support.microsoft.com/kb/946084

The only thing they don't tell you is that it's hard to install the HOTFIX when you can't boot to Windows. The onlt correct way to really repair this is to perform a system recovery. I have seen others try several methods to repair this and still received the BSOD afterwards.

Performing an HP System Recovery in Windows Vista.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00814731&cc=us&lc=en&dlc=en&product=3548185

[anon]

Wouldn't it be possible to download the hotfix installer and run it in Windows PE (ie the recovery console), using cmd? Would save a Vista reinstall. Of course, a Vista reinstall would be a more certain fix.

[1badGuard]

Does not hurt to try anything but getting it to boot to the recovery console may be a problem.

[anon]

Yes, isn't it somewhere in the advanced options for booting Vista? I know that if the computer doesn't start and decides it wants to launch startup repair, you can get into the recovery console that way. Also, there is a Vista recovery disc, basically a DVD without the install files so its only 120MB, on the internet, but I've only been able to find links for downloading torrent files, which is odd as I managed to find a 'straight' file on the website. HERE's the site

[eastcoast880]

I have tried several times doing the recommended procedures to do a system recovery, as stated below, but it wont even do a recovery just goes right into the BSOD ???  where do u get recovery disk? is that the only option i now have ???

Starting a recovery from the hard drive and the computer is off

If Windows Vista cannot open and if the Recovery partition on the hard disk drive is functioning properly, you can perform a System Recovery by performing the following procedure:

  NOTE: If the RECOVERY or FACTORY_IMAGE partitions on the hard drive have been deleted OR the files in these partitions have been deleted, these steps will not work. You must use recovery discs.

1. Turn off the computer if it is not already off.
2. Disconnect all connected devices and cables such as the Personal Media Drive, USB drives, printer, and fax. Remove media from drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord .
3. Turn on the computer and immediately press the F11 key repeatedly , about once every second, until Recovery Manager opens.
   Figure 1: Recovery Manager: Welcome to the Recovery Manager

[1badGuard]

There's a program on the computer that allows you to make the recovery discs. If you did not make the recovery discs when you first purchased the computer then you will have to order some from HP.

Try removing the memory and cmos battery. Wait a few minutes and reinstall them and try booting up.

[eastcoast880]

ok i will try that this weekend ..thanks for your help,, im not exactly sure how to remove the memory? i take it u mean hard drive and what and where is the cmos battery,,,thanks again

[1badGuard]

No, Not the hard drive. The memory.

Opening the case:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00583783&cc=us&lc=en&dlc=en&product=3548185

Removing the memory:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&cc=us&lc=en&dlc=en&product=3548185

Removing the CMOS battery:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph04375&cc=us&lc=en&dlc=en&product=3548185