I have not made the recovery disks

[frostedflygirl]

HP Pavilion Slimline s5304y Desktop PC. It keeps saying I have made recovery disks that I haven't. I have the PC for a year. I bought it new. Didn't know anything about recovery disks and learned about recovery disks this weekend. So while trying to create the disks it keeps telling me that I already made them.

[CherylG]

Contact HP, tell them of the fallure.If you are still within the 1yr warranty HP probably will provide them free.If not, they are usually less than $20.

http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&dlc=en&cc=us&lang=en&product=4124981

[dnb228]

I also have a problem with making recovery disks for a HP Pavilion Slimline s5304y Desktop PC. I have had this desk top for only three weeks, but it says that it is out of warranty. But I have tried six times to create a set of recovery disks. Every time it creates the first disk and then scans it and stops at 17% and reports an error. Then tells me to try again with a new disk. I've tried disks by three different makers including HP. Any ideas?

[CherylG]

Contact HP

[wb2001]

dnb228,

Are you using DVD+R media? That is what HP recommends.

[dnb228]

I have used both dvd+r and dvd-r. I receive the same error on both types of media.

[CherylG]

I usually have best results with Sony DVD+R.

Turn off UAC first and also disable /suspend your Anti-Virus program.