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Re: Missing internal Desktop hardrive (99 Views)
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Steve1138 Student
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Steve1138
Posts: 2
Registered: ‎06-15-2012
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Missing internal Desktop hardrive

‎06-15-2012 03:54 PM

Hello,

We have the HP 8330f Pavilion Desktop Media Center running Windows Vista 32-bit Home Premium.  It has 2 internal hard drives, C and E, with D being our recovery and F being our CD/DVD drive.  2 days ago our computer "lost" the E drive.  I've run every diagnostic that I can and have received no failures, never received any warning messages.  But any attempts to access data in that drive says "The drive or network connection that shortcut .... refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again."

 

Has this happened to anyone else?  I tried a system recovery to a couple days prior when I was fairly certain the data was still there, but no luck.

 

Any help is greatly appreciated.

 

 

 

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wb2001
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Registered: ‎09-28-2010
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Re: Missing internal Desktop hardrive

[ Edited ]

‎06-15-2012 04:57 PM - edited ‎06-15-2012 05:00 PM

Steve1138,

If your model is an m8330f then maybe this will help.

 

In the BIOS does it show the 2 drives, or just 1:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07110&cc=us&dlc=en&lc=en&product=3644705&tmp_...

 

Quote:" I tried a system recovery to a couple days prior when I was fairly certain the data was still there, but no luck".

 

Hopefully you meant a system restore point ( a couple days prior ).   System recovery is destructive.

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Steve1138 Student
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Steve1138
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Registered: ‎06-15-2012
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Re: Missing internal Desktop hardrive

‎06-15-2012 06:21 PM

Thanks for your response, yes I did mean System Restore.

 

I checked the BIOS and there were 2 hard drives present.  I opened them both to make sure their settings looked the same, and they did.  That must have done the trick, because once I restarted the computer, the drive was back and no data was missing.

 

Thanks again!!

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