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My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element failed
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04-18-2012 07:31 AM - edited 04-18-2012 07:38 AM
HP Pavilion 5730f (BV528AA), won't start in any manner. Can get into "Safe Mode", but, driver load freezes at: "atipcie64". Refurbished machine purchased at Walmart in November 2011.
Have run "Smart tests:
1) Smart Status Check-ok.
2) Smart short test value-7 (Completed with the read element of the test failed)._
3) Smart extended self-test-(same as #2 above).
Re: My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element fai
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04-18-2012 07:42 AM
Per the test results your hard drive would need to be replaced. You can contact hp support for your options on replacing the drive.
Re: My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element fai
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04-18-2012 07:59 AM
Thanks, your response is a real help!
Have a great one!
