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Re: My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element fai (250 Views)
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Student
elsie13
Posts: 2
Registered: ‎04-18-2012
Message 1 of 3 (264 Views)

My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element failed

[ Edited ]

HP Pavilion 5730f  (BV528AA), won't start in any manner. Can get into "Safe Mode", but, driver load freezes at: "atipcie64". Refurbished machine purchased at Walmart in November 2011.

 

Have run "Smart tests:

 

1) Smart Status Check-ok.

2) Smart short test value-7 (Completed with the read element of the test failed)._

3) Smart extended self-test-(same as #2 above).

 

 

 

 

 

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HP
RedRose0528
Posts: 1,519
Registered: ‎03-28-2012
Message 2 of 3 (256 Views)

Re: My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element fai

Per the test results your hard drive would need to be replaced. You can contact hp support for your options on replacing the drive.

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Student
elsie13
Posts: 2
Registered: ‎04-18-2012
Message 3 of 3 (250 Views)

Re: My system crashed and won't boot into 'Safe Mode". "Smart Tests" read element fai

Thanks, your response is a real help!

 

Have a great one!

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