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06-13-2010 12:16 AM - edited 06-13-2010 12:44 AM
I apologize for the long post but I wanted to document what I had done in case there was a need for it. I have HP Pavillion A1606n Microsoft Windows XP Media Center Edition Version 2002 Service Pack 2.
I recently did a complete restore back to factory settings with disks I ordered from HP. Right now I'm updating my computer using the HP website. I decided to revert back to my old sound card, Realtek, from Turtle Beach and downloaded this:
Fall 2006 Original Realtek High Definition Audio Drivers
2006-08-17 , Version:188.8.131.5282, 19.32M
Drivers for the Realtek High Definition Audio solutions.
And got this message: Your system must have the Microsoft Universal Audio Architecture UAA High Definition Audio bus driver installed before you can install [snip] You can obtain the UAA HD Audio bus driver from Microsoft.
Fine and dandy, I search on Bing, go to Microsoft Support and find this: http:// support.microsoft.com/kb/888111
I select the right hotfix (for XP): Windows XP All (Global) x86 sp1 UAA_HD_Audio_OOB_update
So I want to install it but I get this readme document that I do not understand. Copy found here: http:// ftp. njtc.edu.tw/MSwin/UAA/KB888111_Readme.txt
Basically I want to know: How do I download and install it. I downloaded the hotfix, got this installed on my C driver: C:\KB888111_Supported_OS_All_Languages then chose US which I am assuming is "United States/English" and chose the only folder in it: "x86fre" then chose the appropriate self-extracting cabinet: kb888111xpsp2 for my XP service pack 2.
It then tells me that I have successfully completed the KB888111WXPSP2 Setup Wizard. To close the wizard click Finish. I do, and then nothing happens. What do I do from here? The readme text mentions technician computers etc. I'm terribly and utterly confused and need help. I hope though that there might be an easier way of either downloading what I need from Microsoft or restoring my original sound info (Realtek).
Per the HP website it gives this: "Restoring software and drivers in Windows XP Perform the following steps, in order, to restore software or drivers using the Application Recovery software:" In doing so will this download the UAA Audio bus driver I was prompted to download? Or would it download only the Realtek that it originally came with? Though I suspect I already downloaded via the HP website as indicated at the top of my post.
My main issue is that I have no sound. I downloaded the original software (Realtek) and now am prompted to download the UAA from Microsoft though I do not know how to install it. Would this help me get my sound back? If not, then should I reinstall my Turtle Beach Riviera PCI sound card? I had issues before all of this of my computer not playing flash sound.. so any assistance would be greatly appreciated. Thanks.
History of updates I have done:
P5LP-LE Motherboard BIOS Update
2007-10-01 , Version:3.19, 1.24M
P5LP-LE Motherboard BIOS update prevents system from attempting to boot from a HP Personal Media Drive.
HP Update Security Vulnerability Update
2008-01-15 , Version:1.0, 1.63M
The HP Update security vulnerability update resolves an issue with a potential security vulnerability within the HP Update software.
Sonic Digital Media Plus/Deluxe Application Update
2007-03-20 , Version:N/A, 83.03M
Sonic Digital Media Plus/Deluxe application update improves compatibility with Microsoft Windows Media Player.
2008-12-03 , Version:4.000.012.001, 4.57M
This update to the HP Update program addresses some minor defects.
Have not so far done this:
Samsung P120S SP2X04C Series Hard Disk Drive Firmware Update
2008-03-06 , Version:100-54, 3.3M
Samsung P120S SP2X04C Series Hard Disk Drive firmware update improves drive compatibility.
Fall 2006 Original Intel Chipset Drivers
2007-05-01 , Version:N/A, 1.23M
Drivers for the Intel Chipset solutions.
Fall 2006 Original Intel Graphics Drivers
2007-05-01 , Version:184.108.40.20643, 5.17M
Drivers for the Intel graphics solutions.
Fall 2006 Original Intel LAN Drivers
2007-05-01 , Version:220.127.116.11, 1.21M
Drivers for the Intel LAN solutions.
Fall 2006 Original Asus Modem Drivers
2006-08-17 , Version:18.104.22.168, 1.78M
Drivers for the Asus modem solutions.
Fall 2006 Original HP Multimedia Keyboard/Mouse Drivers
2006-08-17 , Version:22.214.171.124, 2.19M
Drivers for the HP Multimedia Keyboard/Mouse solutions.
06-13-2010 12:32 AM
I also noticed that Microsoft has Windows XP Service Pack 3 however I am worried if that will conflict with the software I currently have. Should I update my computer to XP SP3?
06-13-2010 08:19 PM - edited 06-13-2010 08:23 PM
The Intel Chipset is the first driver you should install.It is motherboard drivers which gives the mobo ability to recognize and configure all hardware ,such as audio when you install the drivers
Your title says resolved_does that mean your audio problem is resolved? If not download audio driver directly from Realtek site, which will automatically install MS UAA.
Choose High Definition Audio Codecs,accept agreement, then get the "Executable" file:
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