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Re: Officejet 6500 wireless lost functionality with WIN7 upgrade (313 Views)
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Tutor
yellowrose
Posts: 13
Registered: ‎05-27-2009
Message 1 of 4 (343 Views)

Officejet 6500 wireless lost functionality with WIN7 upgrade

Have Officejet 6500 wireless installed before upgrading IQ506 TouchSmart 64-bit to WIN7. After upgrade can only print. Have no other functionality.

 

Have followed instruction on HP for a work-around but it does not work.

 

Any help is appreciated.

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Associate Professor
Mister_Do
Posts: 1,621
Registered: ‎11-17-2008
Message 2 of 4 (340 Views)

Re: Officejet 6500 wireless lost functionality with WIN7 upgrade

Hi yellowrose,

 

It looks like HP is still working on qualifying the full-featured drivers for your OfficeJet, so when that is available it should fix your issue.

 

Have you tried this OfficeJet Network Utility

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Student
Zardoc
Posts: 3
Registered: ‎11-05-2009
Message 3 of 4 (329 Views)

Re: Officejet 6500 wireless lost functionality with WIN7 upgrade

Is that  work around associated with installing drivers in Vista compatibility mode?

 

 

 

MVP (Windows Desktop Experience)

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Tutor
yellowrose
Posts: 13
Registered: ‎05-27-2009
Message 4 of 4 (313 Views)

Re: Officejet 6500 wireless lost functionality with WIN7 upgrade

Thank you, Mister Do. I have that downloaded but it did not resolve the issue!

 

Thanks...

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