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04-05-2012 12:57 PM
I have a dc7700 Small Form Factor. I have recently installed Windows XP pro on it, after it has been completely whiped out. I have found all the drivers, but the PCI communication connctor still not there. I tryed all the different moem drivers installations. Thadariver is loading fine, but by the end of installation it just dissapears.
Can you help me to figure out why it happens and maybe im missing some other driver.
04-05-2012 02:51 PM
Yes the PCI Comms thing would make you believe that is a modem that is missing.
However it is this obscure device.
and you need this too...
04-11-2012 11:30 AM
I have one more question to u. So i got my HP dc7700 running and working fine. A week later it started getting very slow and freezes more and more often. While starting up it makes weird noise like scratching. Is there a way i can taste which of hardware doesnt work properly?
Thank you, Alina
04-11-2012 11:36 AM
That sounds like a the drive is going out.
Is there a hard drive diagnostics in the BIOS menu?
I don't have the service manual in front of me to see if there is such a diagnostics tool.
04-11-2012 12:08 PM
I opened up the case, and looked throught the parts. It doesnt make that sound no more, but it doesnt show the picture on the monitor. It starts fine, and shows that its loading on the monitor, but after like 30 seconds it just turns of the monitor.
04-11-2012 12:31 PM
04-11-2012 12:36 PM
Well, they are not all doing that are they?
Below is the link to the service manual.
And here is the link to the troubleshooting guide.