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System Recovery is stucked in installing. Anybody help? (113 Views)
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YYJ Honor Student
Honor Student
YYJ
Posts: 3
Registered: ‎03-23-2012
Message 1 of 5 (113 Views)
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System Recovery is stucked in installing. Anybody help?

I was performing a system recovery on my HP m9425f. It completes reformatting the hard drive but is stucked at installing. Already two hours but still showing 0% completion. Can someone help?

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TheOldMan
Posts: 3,003
Registered: ‎12-31-2008
Message 2 of 5 (107 Views)

Re: System Recovery is stucked in installing. Anybody help?

Did you make the Recovery DVD set?  Try that approach, next.

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YYJ Honor Student
Honor Student
YYJ
Posts: 3
Registered: ‎03-23-2012
Message 3 of 5 (102 Views)

Re: System Recovery is stucked in installing. Anybody help?

I was using the recovery cds which I made when I got the computer. It finished running formating when I did the system recovery but it is not installing. I left the machine running the whole night, and it is still at 0% completion. How can I get it to install the Windows vista 64?

 

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Distinguished Professor
TheOldMan
Posts: 3,003
Registered: ‎12-31-2008
Message 4 of 5 (98 Views)

Re: System Recovery is stucked in installing. Anybody help?

I would verify the hard drive is good by going the drive manufacturerer's site and getting the diagnositic software they use.  For WD it is called Data Lifeguard Diagnostic for DOS (CD): http://support.wdc.com/product/download.asp?groupid=606&sid=3

Make the CD and boot to it to run the tests.  Or run them from this: http://www.ultimatebootcd.com/

Picking the appropriate manfacturerer.

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YYJ Honor Student
Honor Student
YYJ
Posts: 3
Registered: ‎03-23-2012
Message 5 of 5 (83 Views)

Re: System Recovery is stucked in installing. Anybody help?

I took the machine to Geek Squad at Best Buy Elmhurst. They ran HP diagnostic which showed a hard disk failure. I left the machine there to be fixed. I hope the Geek Squad fix my problem.

Thanks.

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