This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: USB ports not supported after upgrading Compaq Presario SR2039NL to Windows7. Help! (237 Views)
Reply
Honor Student
MarvDijk
Posts: 2
Registered: ‎06-29-2011
Message 1 of 4 (273 Views)

USB ports not supported after upgrading Compaq Presario SR2039NL to Windows7. Help!

Tried the 5 step plan as suggested on HP/Compaq site. This forum is the last step  ..

 

Can't find drivers on HP site or else. Only drivers I can find for my PC are not supported by windows7.

 

Windows update and Fix it tool don't contribute as well.

 

Should be so hard to find the commonly used 2.0 USB drivers I would say !?

 

Anybody a suggestion? Thanks in advance!

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,506
Registered: ‎07-13-2010
Message 2 of 4 (245 Views)

Re: USB ports not supported after upgrading Compaq Presario SR2039NL to Windows7. Help!

Hi:

 

Normally, USB drivers are included with the chipset driver. You have the ATI Radeon Xpress Chipset for Intel Processors.

 

You can do a google search to see what you can come up with. I have been unsuccessful finding an exact solution.

 

Everything I have found just refers to the graphics driver or catalyst control center.

 

Since this is an Intel based board with the ATI chipset you can take a long shot and run the Intel Driver Update Utility at the link below and see what that comes up with: You'll see it on the top left side of the web page.

 

http://downloadcenter.intel.com/default.aspx

 

Paul

 

 

 

 

Please use plain text.
Honor Student
MarvDijk
Posts: 2
Registered: ‎06-29-2011
Message 3 of 4 (238 Views)

Re: USB ports not supported after upgrading Compaq Presario SR2039NL to Windows7. Help!

Hi,

 

Unfortunately I already tried that one and it didn't help me.

 

What about the ATI Radeon Xpress 200 chipset, found a driver on http://driverscollection.com/?file_cid=42111963630d423e263cf6a8480 could this be of any help for USB or would it just update my graphics?

 

Thx

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,506
Registered: ‎07-13-2010
Message 4 of 4 (237 Views)

Re: USB ports not supported after upgrading Compaq Presario SR2039NL to Windows7. Help!

Hi:

 

You have nothing to lose by giving it a try.

 

I don't understand why W7 didn't have the USB/chipset drivers already included in the installation disk. That is an old chipset but is Windows 7 capable.

 

Paul

Please use plain text.