Vista Home Premium and Faxing

[b52gflyer]

I have a Compaq SR5450F. The computer came with Vista Home Premium and a Soft Fax Modem. Microsoft says if you have a home edition of Vista you do not need fax software with its operating system. HP says that the reason I do not have fax software is that Microsoft does not include it in Vista. If you search the web almost all the software available for faxing is an internet fax. I have an HP Scan, Copy, Print All in one printer. I want to be able to fax but I want to use the hardware I bought. Any suggestions on fax software for a home user who does not want internet fax? And why won't HP support the modem with software that enables you to use all the features your computer came with?

[lmann]

Hi.  Yes, the Home Premium version of vista does not include the fax.  You need to upgrade to the Ultimate version of vista to get their fax.  Works seemlessly with the hp data/fax modem.  You can purchase the anytime upgrade directly from Windows and they will mail you the disk (in the US $159 and about 2 weeks for shipping).  Or you can buy the disk from a retail/electronics store where you live.  Where I live the ultimate upgrade disk in the stores is going for $229 but is usually on sale for $189.  Or you can shop around on the internet.  If you do that, just make sure you are getting the laterst version which, I believe, is Ultimate upgrade with Service Pack 1.

Here's the comarison chart of the different versions of vista:  http://www.microsoft.com/windows/windows-vista/get/anytime-upgrade-compare.aspx

[Irongod]

I am having the same problem as you,i can't believe that HP would put a modem in a computer and not add the software.I do not want to internet fax. I also have an HP  all in one type printer  but I cant find any software to send faxes.I think i will discontinue buying HP products just because of this! Part of the reason i bought this computer was because the **bleep** box said it had a smart fax modem. So what the heck is up with this HP?

Mighty close to false advertising!