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06-21-2010 02:02 PM
My Stereo Mix feature doesn't work at regardless of whether the headphones are plugged in on my CQ5110F desktop. When I use any recording software it just records microphone audio only. I have both "set default device" and "set default communications device" set for the Stereo Mix (I also tried all combinations and it didn't make a difference) in the Realtek HD Audio Manager.
When I called HP tech support about this, they say this is problem with the Realtek driver and they want to charge me to find a solution! Because both audio output and recording from the microphone work, they say the audio is working and they aren't responsible for fixing it. Nice. So when you buy a computer from HP, realize that they only support basic functionality. Anything they consider "extra" (and this is the word the tech support manager used), it won't be supported. I have bought many HP and Compaq computers through the years but I think this one will probably be the last I buy. If this message gets deleted, I'll just post it on a non-HP site so everyone knows what level of support they can expect.
09-23-2010 04:52 PM
Well here we are Sept 23, 2010 and still no fix.. guess that is just the quality of service we can expect to in these times.. about as good as in Russia. I am no programmer but how difficult was it be to fix a simple problem like having the mixer actually mix when the headset is plugged in teh front of the HP computer, come on give us a break here. I do not have an out of date computer. Please just fix this. I will guarentee this I will keep this in mind the next time I upgrade and buy a new computer. But do not think HP is getting the message.
10-05-2010 01:49 PM
Forget the "experts", I will tell you what's going on.
There will never be a fix from HP.
The problem is that R.I.A.A. pressured Microsoft into disabling Stereo Mix because it supposedly causes loss of profit from bootlegging music. The same way as most personal media players are crippled in functions to limit copy/paste to external memory.
If you need to blame someone, it's the RIAA and it's lobbying to apply preventive measures to all users in case they are all theives.
Oh and by the way, typing "Stereo Mix windows 7" in Google got me the answer to your question in 0.0145 seconds.
Maybe that is why no one cared to answer.
10-05-2010 04:59 PM
If you read the full topic, you will see, the problem you writing is different from this topic's problem.
The problem is, if you record from stereo mixer, it works fine until you plug in a headphone into line out.
Btw i have the same problem with an MSI notebook, but this is the only topic on the internet whis is speaking from the real problem, so i registered. I think it would be better if we suggest Realtek to fix the driver, because it's not a HP related problem. But i don't know any way to communicate with Realtek, and i'm not english so i'm not so good in the language.